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Table Of Contents

Acknowledgement
Introduction
About the Organization: Bharti Enterprises
About the Project/Problem
Literature Review
Methodology
Results and Analysis
Suggested Training Modules
Module I: Managing and Developing Subordinates
Module II: Communication Skills
Module III: Customer Focus and Addressing Complaints
Module IV: Team Work
Module V: Conflict Management
Module VI: Change Management
Appendix
Questionnaire used for Data Collection
References
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HR Project Airtel

HR Project Airtel

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Published by Apeksha Gupta
practices at airtel
practices at airtel

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Published by: Apeksha Gupta on Aug 06, 2013
Copyright:Attribution Non-commercial

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08/06/2013

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