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Muhammad Umair Sami
Current Phone Number: + 965 94063861 / +92 3215259002
Email:cal l u m ai r @g m ai l . co m
Permanent address: # 96, Chaklala Scheme 1, Rawalpindi, Pakistan
FI ELDS OF I NTEREST
IT Support in Telecom Sector in the domain of Intelligent Networks, VAS, Billing & Rating
OBJECTI VE
To consolidate and apply the knowledge acquired, with a commitment to excel in an organization,
which provides a challenging environment and competitive career growth.
EXPERI ENCE SUMMARY
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02 years of Operator side experience for Rating and Mediation system.
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02 years of development experience at vendor for Intelligent Network
Services (Voice & Data) for GSM mobile network.
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Sound knowledge of GSM network elements, e.g. BTS,BSC,MSC/ VLR, SMSC,
VC Cent er, HLR
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Involved in all phases of SDLC; Requirements clarification, Design,
Development, Deployment and Technical Support.
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Strong communication, presentation and customer handling skills.
ZAI N Telecom (former named as MTC-Vodafone) Kuwait
May 2007 till
present
Technical Analyst (DPS Consultant)
Billing & Rating
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VAS and 3G service Definitions and Inter team/ department implementations.
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Configuration of new packages; technical analysis and mapping of Marketing Concept Papers into
Rating System.
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Reconciliation between Billing (TABS) & Rating Engine (Price Maker).
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Monthly Billing process optimization
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Requirement Analysis for new releases, UAT & implementation on Test and Production Systems.
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Analysis and Execution of recoveries.
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Resolving subscriber complaints pertaining to Rating of Calls, GPRS, MMS & SMS.
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Process Improvement Methodologies development & implementation
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Workshop / hands on training of Rating system and testing processes.
Provisioning & Mediation
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Reconciliation amongst Network Elements
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Monitoring Suspended Records and their resolution
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File analyzing utility development
Achievements
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Bench-Marking Billing and Rating process for Measurements and process improvement
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Mediation Filter Rules Analysis and Optimization
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Change Management implementation in team work
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Automation of routine tasks via Unix Shell/ Oracle Scripts/ Jobs.
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Design and Integration of Complex charging scenarios
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Implemented multiple projects including
\u2022
NSN R4 Project implementation
\u2022 New Numbering Plan
\u2022 Voice SMS
\u2022 1 Network (International Roaming)
\u2022 Collect Calls
\u2022 GPRS CAP
ZTE (Zhong Xing Telecom) Pakistan
May 2005-2007
Software Developer
Intelligent Networks Development for PAKTEL(GSM Service Provider)
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GSM services creation and customization (Intelligent Network Development).
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Data services(GPRS/ MMS) designing in SCE (Service Creation Environment)
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CRBT Deployment Support for I nterface with PAKTEL BOSS System.
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Involved in all phases of SDLC; Requirements clarification, Design, Development, Deployment and
Technical Support.
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Module Manager for I MP (I nterface Message Process)
Interfaces IN to external systems, e.g. USSD < -> IN, PBDI < -> SLP , Web I nterface & MML
(C Language and Oracle Stored Procedures)
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Thorough understanding of ZTE SMAP software including PPS (Pre Paid Service), VMS (Voucher
Management System), Charge Application, SMS (Service Management System).
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Trouble shooting and problem solving using traces including MSC Trace, M- Trace, HLR
Configuration, Trace Log, CDRs.
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Conducted Training & Workshops for co-workers and clients to ZTE Solutions.
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Providing on-site technical support.
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Technical writing, i.e. Software Requirement Specifications (SRS), Design Documents, and Product
Proposals as per CMMI standards.
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Home zone discounted charging for outgoing calls on real-time basis.
Achievements
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Successfully completed and launched Paktel GSM IN Phase 3 Project within schedule.
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Successfully completed and launched China Mobile (Paktel) GSM I N Project Phase 4 Project
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Devised Mobile Network Portability (MNP) Solution for China Mobile (Paktel) GSM.
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Achieved CMMI Level 2 for China Mobile (Paktel) GSM I N Project.
RI MS (Remote I ntelligent Monitoring Systems) Pakistan
June-Aug 2002
I nternee
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A Micro Controller Based Project to Provide Multimedia and I nformation services for Train
Passengers.
TRAI NI NGS
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CMMI (Capability Maturity Model Integration)
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ZXJ10 BASI C GSM NETWORK SWI TCH CERTI FI CATI ON
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I NTELLI GENT NETWORK
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Priority Management and Stress Resolution
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