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TQM Final

TQM Final

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Published by nirbhai singh

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Categories:Business/Law, Finance
Published by: nirbhai singh on May 27, 2009
Copyright:Attribution Non-commercial

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01/20/2012

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Dr Vikas MadhukarDr Vikas MadhukarProfessorProfessorAmity Business School,Amity Business School,
Total Quality Total Quality Management Management 
 
 
Fundamental Concern of Fundamental Concern of Management WorldwideManagement Worldwide
QualityQuality
Cost, andCost, and
ProductivityProductivity
 
 
Meaning of QualityMeaning of Quality
Webster’s DictionaryWebster’s Dictionary
degree of excellence of a thingdegree of excellence of a thing
American Society for QualityAmerican Society for Quality
totality of features andtotality of features andcharacteristics that satisfy needscharacteristics that satisfy needs
Consumer’s and Producer’sConsumer’s and Producer’sPerspectivePerspective

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