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Blaby District Council Environmental Health Admin Officer1 (1)

Blaby District Council Environmental Health Admin Officer1 (1)

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Published by Helen Bloore
Blaby District Council - Post Title: Environmental Heath Services Admin Technician
Service Area: Regulatory Services Group
Reports to: Environmental Health Team Leader / Environmental Services Team
Blaby District Council - Post Title: Environmental Heath Services Admin Technician
Service Area: Regulatory Services Group
Reports to: Environmental Health Team Leader / Environmental Services Team

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Published by: Helen Bloore on Aug 08, 2013
Copyright:Attribution Non-commercial


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Environmental Heath Services Admin Technician
Service Area:
Regulatory Services Group
Reports to:
Environmental Health Team Leader / Environmental Services TeamLeader
Overall Purpose
Assisting the authority in delivery high quality, responsive, efficient and valued services,designed around that which matters to the public.
Overall Purpose of Job
To provide administrative and technical support to the Environmental Health ServicesDepartment and other team members of the Regulatory Services Group.
Guiding Organisational Principles
Leading “Brilliantly
Being accountable
Being in the work
Doing what matters for the customer
Doing what matters for staff
Designing against demand
Doing value work
Reducing Waste
Ambition for the Council
Determination to succeed
Key Roles, Tasks and Responsibilities
1.To carry out administrative and clerical duties for Environmental Health / Services, the DogWardens and Licensing, including answering phones, inputting data on Flare and LalPacdatabases. Processing, determining and issue of applications including but not limited to:
Premises licenses
Taxi and hackney carriage drivers, vehicles and operators
Beauty licenses
Car parking season tickets and permits
Animal boarding establishments
Pet shop licenses
Riding establishments
Dog breeding and
Dangerous wild animals2.To raise purchase orders and manage payments related to service functions3.To maintain work records as directed, to ensure computer records and filing systems areaccurate and kept up to date, and extract information and run reports as required.4.To type correspondence, reports and any other documents for the Environmental Health andEnvironmental Services Team Leaders.5.To carry out verification checks and to countersign CRB disclosure checks.
6.To carry out general clerical duties as required.7.Ensure communication with businesses and members of the public meet the highest standards todeliver a consistent and brilliant level of customer satisfaction. This will include by phone, email,letter and face to face.8.To undergo designated training sessions as necessary, which may be out of normal workinghours and/or at other establishments as may be required.9.To be flexible in approach to the work of the Environmental Health Service, undertake any otherduties as may be deemed necessary and where appropriate or when directed to do so by any ofthe Environmental Health Services Management Team. This will include cover for the RegulatoryServices Administrator post.10.To understand the complexities of the different work areas within environmental services and howthese interrelate. To work closely with all team members and to support the needs of the workareas as required.11.All officers are expected to contribute and work towards the on-going polices on CommunityDevelopment, Best Value, Environmental Issues, Crime and Disorder and Equal Opportunities.
Post Characteristics
Qualifications, essential experience Relevant ExperiencePolitically restricted posts No
Health and Safety Responsibilities -
1. To be familiar with and at all times comply with corporate and local health and safety policies andprocedures as amended or added to from time to time2. To report any unsafe practice, accident, incident, dangerous occurrence or hazard found duringthe course of your work to your line manager for action3. To take reasonable care for the health and safety of yourself and others. To not intentionally orrecklessly interfered with or misuse anything that has been provided in the interests of health andsafety. To maintain Personal Protective Equipment and to report any PPE that is defective.4. To adhere to the lone working proceduresThis job description may be reviewed and amended, in consultation with the postholder, in the light ofany organisational developments within the Authority.Further Health & Safety information related to this post will form part of your Contract of Employment
Emergency Planning/Response Responsibilities
To carry out the duties specified in relation to the post in the Emergency Plan, BusinessContinuity Plans and other associated documents
CriteriaEssential (E)/Desirable (D)Method of assessment(See overleaf)
KnowledgeScale 2A good working knowledge of the Microsoft suiteof packages.Knowledge of local authority policies andprocedures.Knowledge of administrative dutiesKnowledge of Licensing and/or, Animal Healthand/or Environmental Health legislation, policiesand proceduresScale 3Knowledge of website administration andmaintenance.EDEED3 & 443 & 43 & 43 & 4Skills/AbilitiesScale 2Strong I.T. skillsAbility to communicate effectively at all levelsand deal sensitively with customers.Ability to show initiative and demonstrate goodproblem solving skills.Ability to work within a team and be a teamplayerFlexible and receptive to new ideas and ways ofworking.Well motivated and takes pride in delivering highquality services.Ability to assist with appropriate ad hoc work forManagers within Regulatory ServicesFlexible with working hours and breaks to ensurethe needs of the business are met.Good verbal and written communication skills.Ability to maintain accurate recordsEEEEEEEEEE2,3 & 43 & 443 & 43 & 4443 & 42, 3 & 43 & 4

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