D A F T A R I S I
Halaman
KATA PENGANTAR..............................................................................................................iDAFTAR ISI............................................................................................................................ iiI. PENDAHULUAN
1.1.
Latar belakang...........................................................................................................1
1.2.
Rumusan masalah.....................................................................................................2
1.3.
Tujuan penulisan.......................................................................................................2
1.4.
Metode Pengumpulan Data.......................................................................................2
1.5.
Sistematika Penulisan...............................................................................................3II TINJAUAN PUSTAKA.....................................................................................................4III PEMBAHASAN3.1. Fungsi Surat...............................................................................................................53.2. Syarat Surat...............................................................................................................53.3. Macam Surat..............................................................................................................63.4. Bahasa Surat..............................................................................................................73.5. Langkah-langkah Dalam Penyusunan Surat..............................................................83.6. Hal Lain Yang Perlu Diperhatikan agar Tujuan Berkirim Surat Tercapai.................................................................................83.7. Pedoman Dalam Menyusun Isi..................................................................................103.8. Kegiatan Surat Menyurat...........................................................................................113.9. Bentuk-Bentuk Surat.................................................................................................133.10.Pembetulan (Revisi Konsep)....................................................................................21IV PENUTUP4.1. Kesimpulan.................................................................................................................224.2. Saran...........................................................................................................................22DAFTAR PUSTAKA...............................................................................................................23
STUDI KASUS...............................................................................................24