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Cooperative Communication Skills for Success at Work Home[1]

Cooperative Communication Skills for Success at Work Home[1]

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Published by Denise Aiken

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Published by: Denise Aiken on May 30, 2009
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05/11/2014

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rom:o:
The Seven Challenges Workbook 
Cooperative Communication Skillsfor Success at Home and at Work
(as featured on www.NewConversations.net)
 ——————————————————————————————— a structured, intensive explorationof seven challenging skillsfor a lifetime of better communication in work, family, friendship & community  ———————————————————————————————
Dennis Rivers, M.A.
 ———————————————————————————————
human development books
Berkeley, California, and Eugene, Oregon, USA www.hudevbooks.comSixth Edition -- January 2008
 
Dedicated to St. Francis of Assisi and those like him in every faith.Where there is a clash of wills, may we bring a meeting of hearts.
YOUR RIGHT TO MAKE COPIES OF THIS WORKBOOK:
For non-profit distribution: You have permission to make an unlimited number of copies of this entire workbook (or partsthereof written by Dennis Rivers) for use in your family, school, college or university, business, public agency, church,synagogue, mosque, temple, and/or community service organization, provided that such copies are distributed to participantsin your group at or below cost and include this permissions page (or in the case of sections or pages, include one of the shortcopyright notices described below)..For general distribution (including course readers in colleges and universities): The pages and documents appearing in theSeven Challenges Workbook are copyright 1997 through 2007 by Dennis Rivers, except where otherwise noted or whereexcerpts from already copyrighted scholarly works have been cited in accordance the “Fair Use” doctrine of copyright law.The parts of this workbook written by Dennis Rivers may be copied, adapted, translated, distributed and/or sold in book or sheet format, under the terms of the "Creative Commons Attribution ShareAlike 2.5 License," which you can read athttp://creativecommons.org/licenses/by-sa/2.5/ This License provides that any such copies, editions, translations, and/oadaptations bear the license shown below, allowing others to reproduce and further develop the work adapted. The parts of this workbook written by authors other than Dennis Rivers retain their original copyright and cannot be sold to the general public or incorporated into new works without the permission of their respective authors.Please include the following notice at the end of any multiple-page copies of material written by Dennis Rivers:"Copyright 1997-2007 by Dennis Rivers. Reproduced with author's permission from the original atwww.newconversations.net under the Creative Commons Attribution-ShareAlike 2.5 License,available at http://creativecommons.org/licenses/by-sa/2.5/, in all countries allowing Creative Commons licenses. In allother countries: Copyright 1997-2006 by Dennis Rivers. May be reproduced for educational and intra-organizational use."Please note individually reproduced pages written by Dennis Rivers as "Copyright 1997-2006 by Dennis Rivers.Reproduced with author's permission under Creative Commons license SA2.5."May all your efforts to create more cooperative families, workplaces and communities be blessed with success. (Thisworkbook is available as a series of free web pages, and in other formats also, in English, Spanish and Portuguese atwww.NewConversations.NET.)FREE DISTRIBUTION SUPPORTED BY BOOK LINKS AND YOUR BOOK PURCHASESThanks to your active participation, this Seven Challenges Workbook now has readers in 120 countries. You are invited tosupport the web-based, ongoing, global, free distribution of this workbook in PDF format, by downloading the PDF file and passing it on to friends and colleagues. When reading from a PDF edition of this Workbook on an Internet-connectedcomputer, you can click to
.You can also support the Workbook by purchasingcommunication-skills-related books from the wide selection at the
and by click on live book links throughout this document. (Starting in 2008, all of the books mentioned or recommend in this workbook willgradually become hyperlinked to informative book purchase pages at the online bookstore.) To use these evolving links (andother new features), please be sure download the latest PDF edition of this workbook every few months, at
,or read online the PDF or web page versions of the chapters.Thank you helping to make this workbook a global resource for better interpersonal communication.Dennis Rivers -- www.NewConversations.net -- Human Development Books1563 Solano Ave. #164 -- Berkeley, CA 94707 -- USA
 
rom:to:
The Seven Challenges Workbook -- 2008 Edition
Cooperative Communication Skills for Success at Home and at Work 
TABLE OF CONTENTS
Page
INTRODUCTIONANDOVERVIEW
HOW THIS WORKBOOK CAME TO BE, MY QUESTFOR THE SEVEN CHALLENGES, AND HOW WEBENEFIT FROM A MORE COOPERATIVE STYLE OFLISTENING AND TALKINGIntro-1
CHALLENGEONE
LISTENING MORE CAREFULLY AND RESPONSIVELYExercise 1-1: Active Listening.Exercise 1-2: Learning from the past with thetools of the present.1-11-71-8
CHALLENGETWO
EXPLAINING YOUR CONVERSATIONAL INTENTAND INVITING CONSENTExercise 2-1: Explaining the kind of conversationyou want to have.Exercise 2-2: Exploring conversationalintentions that create problems.2-12-42-6
CHALLENGETHREE
EXPRESSING YOURSELF MORE CLEARLY ANDCOMPLETELYExercise: Exploring the Five Messages.Reading 3-1: Saying What’s In Our HeartsReading 3-2: Peer Counseling With the FiveMessages3-13-43-83-11
CHALLENGEFOUR 
TRANSLATING COMPLAINTS AND CRITICISMSINTO REQUESTSExercise 4-1: Working on your life situations.Reading + Exercise 4-2: Letting Go of Fearby David Richo, PhDReading + Exercise 4-3: Trying Out TheCooperative Communication Skills Emergency Kit4-14-34-44-11

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