BENCHMARKING FOR DISTANCE E-LEARNINGBacsich 3 23 September 2011
Lund University, Sweden7.
KTH (Royal Institute of Technology), Sweden.This was the list of universities reported when I presented an invited paper on benchmarkingand quality to the ENQA invitational workshop on quality in e-learning in Sigtuna (Sweden)in October 2009.
All of those I had met personally at conferences in 2009 and all hadconfirmed to me face to face and in writing (email) that they would join the Club and do benchmarking.
However, despite the best endeavours of myself and Professor Gilly Salmon, we lost threeinstitutions along the way. It is not the place of this paper to speculate on the motives and thechanges behind this
that is more the role of a competitor analyst
but my summaryobservations would be as follows:
The University of Liverpool, UK had seen some changes in personnel including a newVC and a growing and deepening relationship with Laureate
perhaps they felt that benchmarking had no value since their path was fixed by higher powers.
The University of Southern Queensland, Australia suffered the death of a keyindividual
they took some time to re-engage but by that time they had recruitedProfessor Gilly Salmon and it seems that their priorities went off in a differentdirection.
Massey University, New Zealand were initially enthusiastic, indeed from both their senior staff I met, but for whatever reason (perhaps changes of LMS
and recentlysome reorganisations) they never got started. But interestingly in the last year theyhave collaborated well on other projects.
This left the “final four”, one in UK, two in Sweden, and one in Canada:
University of Leicester, UK
due to some staff and internal issues they did not finishthe benchmarking until late 20102.
Thompson Rivers University, Canada
they managed to do two phases and I managedto attend their final scoring meeting (and two of their team met me in London)3.
Lund University, Sweden
they did a thorough job as one of three methodologiesthey used
I attended the kick-off meeting4.
KTH (Royal Institute of Technology), Sweden
they took longer to get going but inthe end did a very thorough job
I met their team three times, twice at KTH and onceat LondonIn line with earlier work for the Higher Education Academy, four is a sufficient basis onwhich to make useful comparisons.
benchmarking distance learning
Across the world, by no means all distance learning is yet imbued with substantial amounts of e-learning. So in theory we had to decide between two options:1.
Benchmarking e-learning within the Distance Learning
of the institution, and2.
Benchmarking distance learning, using a distance learning