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Business Process Design IP

Business Process Design IP

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Published by Infosys
Infosys enables the development of business
processes for IP services by providing a combination of business, IP and telecom experience.
Infosys enables the development of business
processes for IP services by providing a combination of business, IP and telecom experience.

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Categories:Types, Business/Law
Published by: Infosys on Aug 12, 2013
Copyright:Attribution Non-commercial

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08/12/2013

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Business Process Design for IP Services
 
 As service providers roll out IP services, they need to develop business processes to support them. In some cases these processes are
 
modified versions of traditional processes, while in other cases they are completely new. Infosys enables the development of business
 
processes for IP services by providing a combination of business, IP and telecom experience. Additionally, by utilizing the Global Delivery
 
Model, Infosys enables service providers to invest in developing optimal processes aligned with business objectives through a lower cost
 
model.
 
Some of the products/ services and platforms where Infosyshas
Infosys Service Offerings
 
provided business process consultancyservices are:
 
For your business to operate effectively and deliver reliably, the
 
business processes must be aligned to the organization
’s
objectives.
 
To help, Infosys offers a broad range of consulting services for new
 
service business process development.
 
Infosys consultants have been involved in virtually all business
 
areas in the telecom domain. We have rich experience and practical
 
insight into implementation of leading industry frameworks such as
 
eTOM (TM Forum) and Shared Information/ Data (SID)
 
eTOM Framework
 
Case Study: Building a sustainable
 
competitive edge by agile processes
 
 A Western European telco invited Infosys to
 
participate in specialized consultancy in Information
 
Telecommunication Technology (ICT), next
 
generation network transformation and post-merger 
 
integration assessment programs with objective of 
 
improving the quality of customer service.
 
Our highly experienced consultants designed new
 
processes for IP services and re-designed traditional
 
service processes for efficiency. Globalized delivery
 
of process design enabled faster implementation and
 
30% cost reduction.
 

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