Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Save to My Library
Look up keyword
Like this
8Activity
0 of .
Results for:
No results containing your search query
P. 1
Organisational Intelligence

Organisational Intelligence

Ratings: (0)|Views: 963|Likes:
Published by myolles
This paper seeks to explore the notion of organisational intelligence as a simple extension of the notion of the idea of collective intelligence. It discusses organisational intelligence using previous research, which includes the Purpose, Properties and Practice model of Dealtry, and the Viable Systems model. The notion of organisational intelligence requires a metaphorically defined psychological
frame of reference. In trying to formulate this metaphor, there has been a need to explore the collective from a psychological perspective. Applications of the notion of organisational intelligence operate in a
variety of areas, and two of these are in organisational learning and managerial cybernetics. In the latter an interest lies in dealing with organisational pathologies, resulting in viable systems.
This paper seeks to explore the notion of organisational intelligence as a simple extension of the notion of the idea of collective intelligence. It discusses organisational intelligence using previous research, which includes the Purpose, Properties and Practice model of Dealtry, and the Viable Systems model. The notion of organisational intelligence requires a metaphorically defined psychological
frame of reference. In trying to formulate this metaphor, there has been a need to explore the collective from a psychological perspective. Applications of the notion of organisational intelligence operate in a
variety of areas, and two of these are in organisational learning and managerial cybernetics. In the latter an interest lies in dealing with organisational pathologies, resulting in viable systems.

More info:

Published by: myolles on Jun 02, 2009
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

11/21/2011

pdf

text

original

 
Organisational intelligence
Maurice Yolles
 Liverpool John Moores University, Liverpool, UK 
Abstract
Purpose
– Seeks to explore the notion of organisational intelligence as a simple extension of thenotion of the idea of collective intelligence.
Design/methodology/approach
– Discusses organisational intelligence using previous research,which includes the Purpose, Properties and Practice model of Dealtry, and the Viable Systems model.
Findings
– The notion of organisational intelligence requires a metaphorically defined psychologicalframe of reference. In trying to formulate this metaphor, there has been a need to explore the collectivefrom a psychological perspective. Applications of the notion of organisational intelligence operate in avariety of areas, and two of these are in organisational learning and managerial cybernetics. In thelatter an interest lies in dealing with organisational pathologies, resulting in viable systems.
Originality/value
– Addresses the need for developing organisational intelligence.
Keywords
Organizations, Intelligence, Organizational development, Knowledge management
Paper type
Conceptual paper
1. Introduction
The notion of organisational intelligence is an important one, and it subsumes many of the other partial paradigms, which include organisational learning and knowledgemanagement. Taking a general perspective, it will be able deal with a variety of problems, including communications problems and quality issues. The idea thatorganisations fail because of human error is a defence that does not address the realproblem that organisations are just not intelligent. Dealing with inadequate structuresand collective processes is part and parcel of addressing the needs of developing thatintelligence.There are many approaches in defining organisational intelligence. An interestingone from the perspective of its practical interests is one that has been developed byDealtry (2005). One of his interests is in knowledge intensification within the context of corporate universities, and the notion of intellectual equity (or the effectiveness withwhich an organisation utilises the potential of its human capital). Often, it is implied,the potential and capabilities of an organisation operate within the confines of organisational paradigms and routines of mechanistic strategy and planning thinking.To break out of this, the PPP model was proposed. This was used to explain how theorganisation might become intelligent by redefining itself and its people developmentactivities in much clearer terms that can be communicated for the mutual benefit of allthe internal and external stakeholders. The model derives from the idea that eachsituation promotes a unique conceptual perspective of the firm’s intellectual promiseand what it has to do to develop its people, and thereby fully materialise topmanagement’s vision. The PPPmodelhasthree relatedconceptualisationsthat connectto this idea of the intelligent organisation. They are:(1) intellectual purpose that is connected with organisational vision (P1);(2) intellectual properties that enable visions to be known and specified (P2); and
Organisationalintelligence
99
The Journal of Workplace LearningVol. 17 No. 1/2, 2005pp. 99-114
 
(3) intellectual practices that have phenomenal manifestations in developmentprogrammes that are timely and relevant (P3).These three strands that constitute the PPP model are expressed in Figure 1 aspurposes, properties and practice. For Dealtry, it engages all the potential andcapabilities of an organisation as a fully functioning business brain, and in so doingbreaks out of the confines of organisational paradigms and mechanistic strategy andplanning thinking routines. Each situation promotes a unique conceptual perspectiveofthe firm’s intellectual promise andwhat it hastodotodevelopitspeopleandtherebyfully realise top management’s vision.The PPP model is sequential and cyclic. It is sequential in that each of the P phasesis activated after its predecessor, and after all have been activated the cycle beginsagain. Hence, phase P2 will only be activated after phase P1, and this is a prerequisitefor the activation of phase P3.One must question, however, whether this neat sequential model is a realistic one,even in ideal conditions. We shall explore this idea a little further, not by centring onthe PPP model itself, but rather by generating our own metaphor for the intelligentorganisation. To do this we shall eventually need to centre on cybernetic theory, whichis embedded in viable systems theory (Yolles, 2001).
2. Viable systems theory
The approach adopted here is through viable systems theory as originally proposed byEric Schwarz (1997). A variation on his model that defines a cybernetic interactiverelationship between three ontological domains is illustrated in Figure 2, whereautopoiesis is an ontological connecter between the virtual domain ideate and thephenomenal domain of social structure and behaviour. The notion of operativemanagement derives from Schwaninger (2001). It can also be interpreted as operativepolitics, directly associated with autopoietic processes. Autopoiesis enables imagesheld in the virtual domain by an autonomous actor to self-produce phenomenally,i.e. togive their images a structured related behavioural status. Autogenesis is asecond-order form of autopoiesis, and gives the latter guidance through the creationof principles. These ideas are explored more deeply in Yolles (1999), Yolles and Guo(2003) and Yolles (2005). We refer to Figure 2 as the base formulation of the SocialViable System model since, unlike the earlier model of Schwarz, it is principallyconcerned with autonomous social systems.The approach proposes that adaptive autonomous systems have associated withthem not only a phenomenal domain in which structures and behaviours occur, butalso a virtual and existential domain. An example of the epistemological content of 
Figure 1.
PPP model for theintelligent company
 JWL17,1/2
100
 
these domains is given in Figure 3, in which we demonstrate not only the threedomains of the Social Viable Systems model, but also the respective systems thatcorrespond to any autonomous social systems that have the potential for being viable.Traditionally, what we call the “phenomenal system” has been referred to simply as“the system” since it is concerned with phenomenal attributes like social structure andbehaviour. The notion of the metasystem has a long history of more than a generation,originally proposed in essence by Whitehead and Russell in their book
Principia Mathematics
at the turn of the nineteenth century. When originally used by StaffordBeer as an applied representation of the organisational processes since the mid-1900s(see Yolles, 2004) it was seen as being essentially responsible for the control functionsof the system. However, today it is considered as the seat of organisational culture andparadigm. The virtual system contains the ideate that can be manifested asphenomenal reality in a viable system.
3. Organisational intelligence
It is possible to construct a theory of intelligence within the context of viable systemstheory, and the details of how this can occur are due to Yolles (2005). The notion of theintelligent organisation is fashionable today, and an interest here is to postulate a set of characteristics as a metaphor that can be used to identify the nature of the intelligentorganisation within behavioural andrelateddecision-making contexts.Todo thistherehas been a need to explore some theories of intelligence that relate to both the
Figure 2.
Symbolic ontologicalrelationship between thethree domains of ViableSystem
Organisationalintelligence
101

Activity (8)

You've already reviewed this. Edit your review.
1 hundred reads
ericwericson liked this
Nirmal liked this
Andjaradji liked this
matthew Oj liked this
sana35 liked this
markov204 liked this
dishaten liked this

You're Reading a Free Preview

Download
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->