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Apps for Democracy Insights Summary

Apps for Democracy Insights Summary

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Published by Peter Corbett
This document contains the insights summary from the Apps for Democracy "Community Edition" contest.
This document contains the insights summary from the Apps for Democracy "Community Edition" contest.

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Published by: Peter Corbett on Jun 03, 2009
Copyright:Attribution Non-commercial

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06/14/2009

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 Citizen Insights SummaryOver the course of May, we collected insights from citizens of Washington D.C.,with the focus on answers to one question:“What problems or ideas do you have that can be addressed with technology?”We received 220+ insights from 1100+ voters, and had 5300+ votes cast.You can see all of these here:http://insights.appsfordemocracy.org Our goal was to give the citizens of D.C. a voice to help YOU, the technologydevelopers, better understand the wants, needs, and desires for tech in D.C.This document is meant to serve as a summary of that insight so you can easilydigest what was collected—and so you’ll have some food for thought as youcompete in the Apps for Democracy technology development contest.Insights summary:
 
[Top Voted Insight]686 Votes -Where are Washington, DC's social entrepreneurs? Washington, DC is full of social entrepreneurs. But where are they and how can I find them? What inspiring, game changing, and innovative projects are theyworking on? Washington, DC needs an internet-based open source platform that can help identify social entrepreneurs so that they can collaborate to help DCgovernment, local non-profits, for-profits, universities, hospitals, communityorganizers, teachers, parents, students, filmmakers, musicians, artists, andinnovators of all ages. How difficult is it to find a group or individual in this cityinterested in exactly the same project you are working on? An internet platformlike this can help individuals interested in social good network with other like-minded individuals or groups. This open source platform will aggregate all thedata in a customizable process so that more participants can engage theirtarget audience via the internet and mobile devices.
 
Developer take-away: a platform that focuses on social entrepreneurs willaggregate the right kind of audience around 311 data. Social entrepreneurs arethe ones who are passionate about solving issues in a city and will be the most likely users of your proposed solution.
 
[Another Top Insight]368 Votes -Guide to Public and Private Social Services in DC To provide a user friendly, interactive and up to date guide to (1) District residents, (2) District community/social services providers and (3) District government employees that:1.
 
Provides current & actively updated information on the provision of servicesand benefits from both public, non-profit and private entities2.
 
Allows individuals to search for a type of social service/benefit depending ontheir need in one easy to access location. Benefit categories could include(but are not limited to):
 
Food resources – food resource guide, pantries, food programs
 
Housing resources – DC housing search, accessible housing resources,homeless shelters, transitional housing sites/programs
 
Medical resources – clinics, mental health services, hospitals
 
Benefits – local and federal benefits (e.g. entitlement programs), IncomeMaintenance Administration info
 
Jobs – employment info including Rehabilitation Services Administration,Department of Employment Services, TANF employment vendors,supported employment, contextual learning and community providers
 
Clothing/household items – donation locations
 
Transportation: Metro access, MTM, Wehts, WMATA (senior/disabilitydiscounts)
 
Case management services: provider organizations, government agencies3.
 
Allows individuals to search for information about:
 
providing entity/organization
 
the location of the benefit (e.g. my neighborhood feature)
 
how to access the service/benefit – contact info, hours, website
 
the types of services provided
 
eligibility criteria for the services4.
 
Increases operational public-private-nonprofit collaboration
 
Allow DC government agencies, private and non-profit providers, andindividuals to have access to and collaboratively build a shared, robust and easy to search data set.5.
 
Allows user input/comments on servicesDeveloper take-away: people are interested in having all social service-relatedinformation in one place. This could be a big traction builder for your proposedsolution.

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