Organizations o every shape and size are eeling the strain o geographically dispersed customersand employees — particularly training departments tasked with getting distributed end users up andrunning with the latest technology, programs or procedures. The caveat, o course, is that trainingdepartments don’t have the luxury o a private jet, increased headcount or bigger budget to meet thisenormous global burden. As a result, many training departments are considering online training to simply and cost-eectivelyaccommodate ar-ung end users. The frst challenge, o course, is picking the best online trainingsolution. Ease o use and perormance top the list or solution attributes, or what good does onlinetraining do i end users and trainers can’t use it? Next, careully considering solutions that garner theloyalty o other training experts is important because customer loyalty has become a strong indicatoro a solid online training solution. Finally, pitching an online training solution to management is going torequire tangible proo o return on investment (ROI) to make the case. The eLearning Guild
, a member-driven online inormation center committed to advancing the feld o e-learning, commissioned a study entitled Synchronous Learning Systems to better understand liveonline learning. This independently collected research illustrates how Citrix
is number one in proving online training ROI.
Ease o use
GoToMeeting Corporate with GoToWebinar, Citrix Online’s online training oering, was one o twoproducts that received the highest marks or
ease of use
with individual eatures.GoToMeeting Corporate also received the highest marks or
. According to the eLearning Guild 360° Report, synchronous learning reers to “any learning interventionthat uses technology to allow people that are not all in the same place to convene, at the same time,and learn something, either rom an instructor or rom each other.” Citrix Online took top honors or itsease o use in setting up and scheduling new synchronous learning systems (see Figure 1).
Figure 1: Setting up and scheduling new synchronous learning sessions
GoToMeeting Corporatehelps us acilitate powerulproduct training withoutneeding to travel.Stephanie Donachy, LeadConsultant or ProessionalDevelopment, PearsonDigital Learning(GoToMeeting CorporateCustomer)
FeatureSynchronous Learning SystemCount01234Setting up and schedulingnew synchronous learningsessionsCitrix GoToMeeting / GoToWebinar38Elluminate Live!45 Adobe Acrobat Connect (Pro/Breeze)105WebEx Training Center191Microsoft Live Meeting99LearnLinc19Saba (Centra, Collaboration, etc.)51Interwise Connect154.114.053.793.763.583.533.313.27