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TABLE OFCONTENTS
 
11/04
Verizon Wireless Overview 2Verizon Wireless Network 3Verizon Wireless Products and Services 5 Executive Leadership 9Corporate Milestones 10Community Service Milestones 14 Responsible Driving Milestones 20Verizon Wireless’ Major Licensed Markets 22
 
 FACTS ABOUT…
 
11/04
Verizon Wireless Overview
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 42.1 millionvoice and data customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD).
Facts-at-a-Glance
•
 
Wireless Phone Customers – 42.1 Million
•
 
Employee Population – 46,000
•
 
Annual Revenue 2003 – $22.5 Billion
•
 
U.S. Market Coverage – 49 of Top 50; 97 of Top 100
•
 
Company Stores and Kiosks – 1,200
•
 
Digital Network Technology – Code Division Multiple Access [CDMA]
•
 
Data Services – First national high-speed data network, First downloadable applications over the air ontophones
•
 
Switching Centers – 160
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Headquarters –Bedminster, NJ
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Area Headquarters:
•
 
Northeast – Morristown, NJ
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Midwest – Schaumburg, IL
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South – Alpharetta, GA
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West – Irvine, CA
Parent Companies
Verizon Communications
a Dow 30 company is one of the world’s leading providers of communicationsservices, with approximately $68 billion in revenues. Verizon companies are the largest providers of wirelineand wireless communications in the United States. Verizon is also the largest directory publisher in the world, asmeasured by directory titles and circulation. Verizon’s international presence includes wireline and wirelesscommunications operations and investments, primarily in the Americas and Europe. For more information, visitwww.verizon.com.
Vodafone
provides a full range of mobile telecommunications services, including voice and datacommunications. Vodafone has equity interests in 26 countries with a proportionate customer base of over 133million. It also has Partner Networks in a further 13 countries.
 
 FACTS ABOUT…
 
11/04
Verizon Wireless Network
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 42.1 million voice and datacustomers. Leveraging its greatest asset – its network – Verizon Wireless continues to lead the industry by offeringthe highest quality products and services while introducing innovative technology solutions.
Network Leadership
The Verizon Wireless network completes and maintains more customer calls in more places than any other U.S.carrier. According to the J.D. Power and Associates inaugural 2003 Wireless Network Quality AssessmentStudy
SM
, Verizon Wireless ranked highest in network quality performance among the top seven largest wirelessproviders.
•
 
More than 42.1 million customers
•
 
Approximately 160 switching facilities and over 21,000 cell sites
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Network reaches over 242 million Americans
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More than $4 billion annual investment to maintain and expand its high-quality network nationwide
Network Powered Services and Features
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100 percent digital network, delivering the highest quality voice and data services
•
 
NationalAccess – based on 1XRTT technology, provides wireless data with the benefit of mobility.
•
 
Nationwide TXT Messaging - a two-way short messaging service
o
 
In Q3 2004, Verizon Wireless customers sent and received more than 2.6 billion billed textmessages through its network, with an average approaching 1 billion messages a month.
•
 
Get It Now
®
service - Verizon Wireless was the first wireless service provider in the U.S. to offerdownloadable applications over the air using BREW
TM
(Binary Runtime Environment for Wireless
TM
)technology.
o
 
Between July 2004 and September 2004, customers downloaded 26.8 million Get It Now games,ringtone packages, entertainment applications and more.
o
 
Get It Now monthly downloads now run at over 5 million
•
 
Picture Messaging – an intuitive service, requiring just a few easy clicks to take and send a photo
o
 
Between July 2004 and September 2004, customers shared more than 25.5 million picture messagesover its nationwide network 
o
 
Customers now share an average of 8 million picture messages per month
•
 
BroadbandAccess - Verizon Wireless launched this 3G technology in October 2003, and announced anational rollout in January 2004
o
 
Offering wireless Internet connections at broadband-like speeds
o
 
Currently available in 16 major metropolitan areas and 24 airports
o
 
Expected to reach 75 million Americans by year-end
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