IBM Global Services India
© 2004 IBM Corporation
Soft Skill Tips
Set up your Mail Signature with Necessary details
Set up your "Out of Office" or “Out of Campus” when you are off.
Technical Analysis Mails to Show your Experience not Inexperience
Send Tasks Plan and Status Mails to keep all Stakeholders Informed
Respond your Mails in One Business Day
Review the CC and TO list
Discourage large attachments. Zip it up
Avoid Last minute surprises
Always provide ETA and Workaround for blockers
Minute the meeting you attend
Avoid using SMS kind of Language in Business Mails.
Always try and make the mail positive
When you are upset with a mail try not to reply immediately.Give sometime , review, try to removeemotions and send later.
Use Goggle Desktop for Search functions.