WHAT is a competency??
\ue001\u201c\u2026observable performance dimensions, including individual
knowledge, skills, attitudes, and behaviors, as well as
collective team, process, and organizational capabilities, that
are linked to high performance, and provide the
organization with sustainable competitive advantage\u201d
(Arvy & Orth, 1999).
\ue001Focuses on the observable\ue003 allows metrics to be
developed for evaluation
\ue001I ncorporates KSAs\ue003 more holistic and inclusive
\ue001I t is by definition strategic: adds value