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CENCWA - - - - -WORKSHOP
Final 2009-06-03
AGREEMENT
ICS Number 
English version
Harmonization of data interchange in tourism
This CEN Workshop Agreement has been drafted and approved by a Workshop of representatives of interested parties, the constitutionof which is indicated in the foreword of this Workshop Agreement.The formal process followed by the Workshop in the development of this Workshop Agreement has been endorsed by the NationalMembers of CEN but neither the National Members of CEN nor the CEN Management Centre can be held accountable for the technicalcontent of this CEN Workshop Agreement or possible conflicts with standards or legislation.This CEN Workshop Agreement can in no way be held as being an official standard developed by CEN and its Members.This CEN Workshop Agreement is publicly available as a reference document from the CEN Members National Standard Bodies.CEN Members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland,Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMIT EUROP EN DE NORMALISATIONEUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: Avenue Marnix 17, 36 B-1000 Brussels
© 2009 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN National Members.Ref. No. CWA
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2 – CEN/ISSS WS/eTOUR – CWA – 2009-06-03
Contents
Foreword 7Executive summary 8Summary of recommendations 11Overall recommendations 11List of recommendations on different topics 121 Scope 172 Normative references 183 Abbreviations, terms and definitions 193.1 Abbreviations 193.2 Terms and definitions 204 Methodology and thematic overview 214.1 Thematic circle 214.2 Topics 234.2.1 Semantics 234.2.2 Data transformation 244.2.3 Process handling 254.2.4 Metasearch 254.2.5 Object identification 254.3 Cross-cutting concerns / Prerequisites 264.3.1 Legal aspects 264.3.2 Multiculturalism 274.3.3 Business models 284.3.4 Technology 295 Case study 305.1 The processes 315.1.1 The actors 315.1.2 Consumer process 315.1.3 Travel-related professional process 335.2 The information and communication technologies 345.2.1 Multiple levels of data sources 345.2.2 Type of information 365.2.3 Type of data sources 386 Semantics 406.1 Standards 406.1.1 Needs and requirements 406.1.1.1 Introduction 406.1.1.2 Needs 416.1.1.3 Requirements 426.1.2 State of the art 426.1.2.1 Types of standards 446.1.2.2 List of travel industry standards, companies and organizations(examples) 44
 
CEN/ISSS WS/eTOUR – CWA – 2009-06-03 – 36.1.3 Gaps and future needs 556.1.4 Recommendations 556.1.4.1 Short-term recommendations (13 years) 556.1.4.2 Long-term recommendations (310 years) 566.2 Taxonomies 566.2.1 Needs and requirements 566.2.1.1 Introduction 566.2.1.2 Needs 566.2.1.3 Requirements 576.2.2 State of the art 576.2.2.1 Examples of tourism taxonomies 586.2.3 Gaps and future needs 596.2.4 Recommendations 606.2.4.1 Short-term recommendations (13 years) 606.2.4.2 Long-term recommendations (310 years) 606.3 Ontologies 606.3.1 Needs and requirements 606.3.1.1 Introduction 606.3.1.2 Needs 616.3.2 State of the art 626.3.2.1 Definitions of the notion of ontology within the computer sciencedomain 626.3.2.2 Main components of an ontology 636.3.2.3 Ontology development tools 636.3.2.4 Ontology development languages 646.3.2.5 Examples of standard ontologies 656.3.3 Gaps and future needs 686.3.4 Recommendations 696.3.4.1 Short-term recommendations (13 years) 696.3.4.2 Long-term recommendations (310 years) 697 Data transformation 707.1 Structured data mapping 707.1.1 Needs and requirements 707.1.1.1 Introduction 707.1.1.2 Needs 717.1.1.3 Requirements 727.1.2 State of the art 737.1.3 Gaps and future needs 747.1.4 Recommendations 757.1.4.1 Short-term recommendations (13 years) 757.1.4.2 Long-term recommendations (310 years) 757.2 Manual semantic annotation 757.2.1 Needs and requirements 767.2.2 State of the art 777.2.3 Gaps and future needs 78
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