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TELECOMMUTING
:
Managing off-site staff for small business
Lin Grensing-Pophal
Self-Counsel Press
(a division of)
International Self-Counsel Press Ltd.
 
Foreword
 xi
Introduction
 xv
1Telecommuting: What It Is and
1
 Why You Need to Know
Executive Summary3
1.The Origins of Telecommuting 52.The Terminology of Telecommuting 73.The Trend Toward Telecommuting 94.The Growth of Telecommuting 115.Myths and Misconceptions 146.The Drawbacks and Challenges 166.1For employers 166.2For employees 19
v
CONTENTS
 
7.The Benefits and Rewards 207.1For employers 207.2For employees 228.Case Study 24
2Getting Started
27
Executive Summary
291.Which Jobs Are Best for Telework? 312.Is Your Business Ready for Telework? 363.Handling Resistance from Managers and Employees 374.What Resources are Required? 394.1Office equipment and tools 404.2Safety considerations 415.The Characteristics of a Successful Program 486.Case Study 48
3Policies and Procedures
53
Executive Summary
551.Policy Considerations 571.1Work hours 581.2Work assignments 581.3Evaluation 581.4Salary and benefits 581.5Overtime 601.6Equipment 602.Documenting Your Policies and Procedures 602.1Policy statement 602.2Selection criteria 612.3Expectations/responsibilities of telecommuters 62
vi
Telecommuting
of 00

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