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1
Interpersonal Skills
 
2
Learning Objectives
•When you have completed this module you will be able to define the key concepts associatedwith Interpersonal Skills and you will be able to:
•Identify the main obstacles to the effective use of Interpersonal Skills•Understand the nature of the components of theinterpersonal process
 
3
Learning Objectives
•Understand a range of techniques that arerequired as Interpersonal Skills•Use these techniques to build an effectiveinterpersonal process•Explain the benefits of having excellentInterpersonal Skills
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