Chapter 2Chapter 2
Communicating in GroupsCommunicating in Groupsand Teamsand Teams
Mary Ellen Guffey,
Business Communication: Process and Product,
4eCopyright © 2003
Mary Ellen Guffey,
Business Communication: Process and Product,
4e
Ch. 2, Slide 2
Why form groupsWhy form groupsand teams?and teams?
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Better decisions
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Faster response
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Increased productivity
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Greater “buy-in”
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Less resistance to change
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Improved employee morale
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Reduced risks
Mary Ellen Guffey,
Business Communication: Process and Product,
4e
Ch. 2, Slide 3
Group and TeamGroup and Team
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Apa bedanya?
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Group adalah kumpulan tiga atau lebihindividu yang memandang diri merekasebagai sebuah kelompok tetapi yangmungkin bekerja secara independen untukmencapai tujuan organisasi.
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Tim adalah sekelompok individu yangberinteraksi sepanjang waktu untukmencapai suatu tujuan. Anggota timmengetahui perlunya keahlian,bakat, dankemampuan.
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