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Chapter 2Chapter 2
Communicating in GroupsCommunicating in Groupsand Teamsand Teams
Mary Ellen Guffey,
Business Communication: Process and Product,
4eCopyright © 2003
 
 
Mary Ellen Guffey,
 Business Communication: Process and Product,
4e
 
Ch. 2, Slide 2
Why form groupsWhy form groupsand teams?and teams?
Better decisions
Faster response
Increased productivity
Greater “buy-in”
Less resistance to change
Improved employee morale
Reduced risks
 
 
Mary Ellen Guffey,
 Business Communication: Process and Product,
4e
 
Ch. 2, Slide 3
Group and TeamGroup and Team
Apa bedanya?
Group adalah kumpulan tiga atau lebihindividu yang memandang diri merekasebagai sebuah kelompok tetapi yangmungkin bekerja secara independen untukmencapai tujuan organisasi.
Tim adalah sekelompok individu yangberinteraksi sepanjang waktu untukmencapai suatu tujuan. Anggota timmengetahui perlunya keahlian,bakat, dankemampuan.
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