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IPSec VPN Router Configuration Property of TheGreenBow Sistech SA - © Sistech 2001-2009 1/16
TheGreenBow IPSec VPN Client
 
Configuration Guide
 
Zyxel ZyWALL USG 1000
 
WebSite:http://www.thegreenbow.com Contact:support@thegreenbow.com Configuration Guide written by:Writer: TheGreenBow TechSupport TeamCompany: www.thegreenbow.com
 
Doc.Ref tgbvpn_cg-zywall-usg-1000-enDoc.version4.0 – 
Jun 2009
 VPN version 4.6
IPSec VPN Router Configuration Property of TheGreenBow Sistech SA - © Sistech 2001-2009 2/16
Table of contents
1
 
Introduction .................................................................................................................................................... 3
 
1.1
 
Goal of this document ............................................................................................................................ 3
 
1.2
 
VPN Network topology ........................................................................................................................... 3
 
1.3
 
Zyxel ZyWALL USG 1000 Restrictions .................................................................................................. 3
 
1.4
 
Zyxel ZyWALL USG 1000 VPN Gateway .............................................................................................. 3
 
1.5
 
Zyxel ZyWALL USG 1000 VPN Gateway product info ........................................................................... 3
 
2
 
Zyxel ZyWALL USG 1000 VPN configuration ................................................................................................ 5
 
3
 
TheGreenBow IPSec VPN Client configuration ............................................................................................. 8
 
3.1
 
VPN Client Phase 1 (IKE) Configuration ................................................................................................ 8
 
3.2
 
VPN Client Phase 2 (IPSec) Configuration .......................................................................................... 10
 
3.3
 
Open IPSec VPN tunnels ..................................................................................................................... 10
 
4
 
Tools in case of trouble ................................................................................................................................ 12
 
4.1
 
A good network analyser: Wireshark ................................................................................................... 12
 
5
 
VPN IPSec Troubleshooting ........................................................................................................................ 13
 
5.1
 
« PAYLOAD MALFORMED
 
» error (wrong Phase 1 [SA]) ................................................................. 13
 
5.2
 
« INVALID COOKIE » error .................................................................................................................. 13
 
5.3
 
« no keystate » error ............................................................................................................................ 13
 
5.4
 
« received remote ID other than expected » error ................................................................................ 13
 
5.5
 
« NO PROPOSAL CHOSEN » error .................................................................................................... 14
 
5.6
 
« INVALID ID INFORMATION » error .................................................................................................. 14
 
5.7
 
I clicked on “Open tunnel”, but nothing happens. ................................................................................. 14
 
5.8
 
The VPN tunnel is up but I can’t ping ! ................................................................................................. 14
 
6
 
Contacts ....................................................................................................................................................... 16
 
 
Doc.Ref tgbvpn_cg-zywall-usg-1000-enDoc.version4.0 – 
Jun 2009
 VPN version 4.6
IPSec VPN Router Configuration Property of TheGreenBow Sistech SA - © Sistech 2001-2009 3/16
1
 
Introduction
1.1
 
Goal of this document
This configuration guide describes how to configure TheGreenBow IPSec VPN Client software with a ZyxelZyWALL USG 1000 VPN router to allow remote users to open VPN connections to their corporate network.
1.2
 
VPN Network topology
In our VPN network example (diagram hereafter), we will connect TheGreenBow IPSec VPN Client software tothe LAN behind the Zyxel ZyWALL USG 1000 router. The VPN client is connected to the Internet with a DSLconnection or through a LAN. All the addresses in this document are given for example purpose.Internet
ZyWALLUSG1000
192.168.1.78192.168.1.1mygateway.dyndns.orgIPSec VPN ClientRemote192.168.1.3IPSec VPN Client(as seen on the LAN)
1.3
 
Zyxel ZyWALL USG 1000 Restrictions
No known restrictions.
1.4
 
Zyxel ZyWALL USG 1000 VPN Gateway
Our tests and VPN configuration have been conducted with Zyxel ZyWALL USG 1000 firmware release2.00(AQV.0)b1.
1.5
 
Zyxel ZyWALL USG 1000 VPN Gateway product info
It is critical that users find all necessary information about Zyxel ZyWALL USG 1000 VPN Gateway. All productinfo, User Guide and knowledge base for the Zyxel ZyWALL USG 1000 VPN Gateway can be found on the ZyxelZyWALL USG 1000 website:http://www.zyxel.com/web/product_family_detail.php?PC1indexflag=20040908175941&display=72723&CategoryGroupNo=F767D27C-26A1-41A2-966C-72688E1628B3 
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