Professional Documents
Culture Documents
Competencies for
Job Analysis and Job Design
1. Explain the importance of job analysis and identify how to analyze jobs in the hospitality industry. 2. Describe how the results of job analysis are used in job descriptions and job specifications. 3. Explain the function of job design, and describe how managers apply techniques of job design.
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Competencies for
Job Analysis and Job Design
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5. Explain the importance of a staffing guide and identify the steps involved in developing a staffing guide. 6. Apply trend line and moving average techniques to forecast business volume and labor needs.
Job context
Personal characteristics Behavior requirements Performance standards
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Observation Perform the job Interviews Questionnaires and checklists Critical incidents Performance evaluations Diaries Variety of methods
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2006, Educational Institute
Recruiting
Selection Orientation Training Employee evaluations Promotions and transfers
6
Minimum qualifications
Job enrichment
Job rotation
Team building
Employee Categories
Permanent: 30-40 hours/week on regular payroll receive benefits
Alternative:
temporary
part-time
outsourced
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