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SYSTEMATIC PROBLEM SOLVING:MIND MAPS AND PROBLEMSOLVING TOOLS
 Thomas Teepe
 
 April 2010 Edition
 
 
 
INTRODUCTORY REMARKS
 This paper is based on a German language seminar script I'm using for my courses on problem solving.For this translation, I've made a number of additons, mostly in the paragraphs named "Remarks".Mind Map, Mind Maps and Mind Mapping are registered trademarks in a number of countries. For reasons of readibility there are no trademark signs in the text.I take no responsibility for the internet pages mentioned in the text.Document history:Date Changes14.06.2009 First version.17.04.2010 Paragraph on Computer Aided ProblemSolving added; additions to the paragraph onmind mapping software; remarks on Freeplanesoftware; several corrections;Please let me know about your experiences, your criticism and suggestions for improvement.I'm revising this paper from time to time, so your feedback will have a direct impact on its quality.© 2010Dr. Thomas Teepe Alosenweg 3770329 Stuttgartthomasteepe@web.de
 
 
BECOMING A BETTER PROBLEM SOLVER BECOMING A BETTER PROBLEM SOLVER - WHY IT'S WORTH IT
Problem solving skills are among the keyest of key qualifications:
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Routine jobs are largely done by machines and computers.
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 The remaining work is largely non-routine and requires problem solving skills.
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 As a result, problem solving has become a central part of our work. Problem solving skills are among the things we need and use most often, and they are a key factor for contentedness and success.
BECOMING A BETTER PROBLEM SOLVER - HOW IT WORKS
Many useful problem solving tools can be learned:
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 Techniques for structuring our thinking  We will present a special form of note taking, namely the well known mind mapping technique. We will dealboth with paper and computer mind mapping.
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Problem solving techniquesHere are some examples:a) General strategies for dealing with problems, e.g. consisting of the steps- describe the problem,- define goals,- collect ideas for a solution,- make a plan and carry it out,- look back;b) single techniques, like the analogy method, where ideas and solutions are transferred from one area toanother. A well known example of the analogy method is bionics, where construction ideas from nature are transferredto technical constructions, leading to inventions like Velcro or the lotus effect of surfaces that repel water anddirt.
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Factual knowledge This article is not about factual knowledge in any given area. But we will present methods for organizing andapplying knowledge.Many of the tools presented in this article may seem somewhat pedestrian. Our focus is to get results - and this isoften best done with simple, down-to-earth methods.
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