Table of contents

1. Introduction 1.1. Profile of IT and ITES industry in India 1.2. What is attrition 1.2.1. Defining Attrition 1.2.2. Attrition rates 1.2.3. Attrition costs 1.3. Research objectives 1.4. Limitation of the work 2. Literature review 2.1. Indian IT ITes industry segmentation 2.2. Employment in IT 2.2.1. Employment facts 2.2.2. Causes of attrition 2.3. Few facts about employee turnover 2.4. Impact of attrition 2.5. Attrition comparison across various industries 2.6. Attrition rate in the ITeS sector 3. Attrition statistics 4. Attrition in IT and ITes sector in India. 5. Research Methodology 5.1. Research Design 5.1.1. Area of study 5.1.2. Research Instruments and the procedure 5.1.3. Employee retention survey 5.1.4. Expected outcome 5.1.5. Sources of Data collection 5.2. Sampling 6. Analysis and Data Interpretation 6.1. Hypothesis testing 7. Findings 8. Conclusion and comments for the general situation: 9. Recommendations 10. Appendices 11. Reference and bibliography 1 2 4 4 4 5 7 8 9 9 10 11 13 17 19 20 21 22 24 28 28 29 29 30 31 31 31 33 36 55 58 55 69 78