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eBook - 20 Customer Service Best Practices

eBook - 20 Customer Service Best Practices

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Published by fnetolab
eBook - 20 Customer Service Best Practices
eBook - 20 Customer Service Best Practices

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Published by: fnetolab on Aug 31, 2013
Copyright:Attribution Non-commercial


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© 2013 alc.c, nc. All gh d.
20 Customer
Best PraCtiCes
i c b   c c p c  w ’ w b .Csat c   c   ,  wc? t  c  c  ’c  p  w  w cc  cp  pp. W  f b p  “c” bc  “c c.”B  bc   c, pcp,   , w’ p 20 c c b pcc, w f   c c c, f   c w  10 c  b w-c .
20 Best PraCtiCes or deliveringoutstanding Customer serviCe
treat Customers like riends
20 Customer serviCe Best PrACtiCes
Knw Y CAc ChannlLag h inan YC a vlnngu h Channl YC Pmak h m twadmbl C sc tan Y Agn n All Channlsha Hlpl CnnKp  ral tn sback in slnrb Y rglanWhn Addng spp ChannlLag h expsa wh h inwH  Cl F thnk Bynd h Cbclipln GacanLag mlpl Channl rdc mnnyAllw  Flxblyn schdlngFa h Jb n amanngl Wayrwad, rwad, rwadG rgla Fdback and AcknwldgnPd oppn Ca Gwh
great serviCe aCross all ChannelsBuild your team

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