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93345-My-Resume

93345-My-Resume

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Published by prathapnaidu

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Published by: prathapnaidu on Jun 16, 2009
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05/11/2014

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Sherwin A. Steffin
Pasadena, CA 91101E-mail: info@tptek.com
OBJECTIVES
Online tutoring, Instructional Design, Educational Research
QUALIFYINGBACKGROUND
Fifteen years experience as an educator, educational researcher,and manager of a university Instructional Development Division
Successful founder and CEO of two software publishing companies,with products in the areas of education, business productivity,financial and statistical analysis
Five years at Earthlink, the last three as Senior Data Analyst, CallCenter Technologies
SOFTWARE SKILLSI
NTERNET
Browsers:
Internet Explorer, Firefox
E-Mail:
Outlook Express, Outlook
News:
RSS News Feed
Instant MessagingO
NLINE
D
ATABASES
Knowledge Index
Lexis/Nexis
FedStats
ERIC
Data Quick
A
PPLICATIONS
S
OFTWARE
Office 2003 (Excel Word, Access, Power Point)
MS SQL
Data Desk, StatView, SPSS, BMDP, Mathematica
Panorama
EXPERIENCESenior Data Analyst
Earthlink NetworkPasadena, CA2000- April, 2003
Reporting lead for all Telecommunications based data
Responsible for enterprise-wide analysis for internal customers,integrating telecommunications data with other databases andresources
Developing workforce needs time series forecasts
Education and motivation of internal staff and company-wide tomake use of research resources provided by our department
Development of RFQ and RFP documents when requested byManagement
Technical Support Representative
Earthlink NetworkPasadena, CA1998-2000Technical Support of ISP customers

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