O
en when we talk of creativity and innovation, we tend to tell “weren’t they silly”-stories.
e classics here is the story of the hapless record executive who said he didn’tsee any future for the Beatles, or the famous (but in all likelihood false) quoteattributed to
omas Watson where he is said to have estimated that the world wouldnever need more than
fi
ve computers.
ese have been repeated so o
en as to havebecome clichés, but there is something interesting to them. We like laughing at thestupidity we can now discern in them, but at the same time we’re not learning fromthem. We could take more modern examples. Did you, dear reader, in the 1980’spredict that China would be the most important economic superpower in the world?If someone would have told you 15 years ago that it would be possible to carry 10.000songs in your pocket, and that this magic box could also carry movies and books anda phone and a GPS (provided you knew what that was) and games and most any program you could think of, would you have believed them? I dare say you mighteven have laughed a little behind their backs. It is a safe bet that you, 15 years ago, dida lot of really bad predictions about the future – I know I did. But today things aredi
ff
erent, right?
is time, this time will be di
ff
erent, right? I doubt it.
e reason why we’re so very bad at predicting the new is because we are bound by our histories, and can only with the greatest di
ffi
culty imagine things beyond thatwhich we already know.
is is why it is so di
ffi
cult to really take innovation seriously,because in order to do so we need to leave part of our rational, reasoned thinkingbehind, as that which we call reason is a product of history and the old. Problem is,our a
ff
ection for history is not just a personal foible, it is something we build into ourstories of the world, our ways of talking about what should be done. And nowhere isthis more evident than in the curious survival of the notion of “best practice”.
The
Problem
With
Best
Practice
e de
fi
nition of “best practice” is “stu
ff
that worked in the past”. In practice (
sic)
, bestpractice is a product of our history, and an attempt on our part to retell our history ina way that makes us seem to be both in control and having progressed to a state of certainty. In this manner, best practices represent the standardization of thinking, andalso the way in which we try to limit it.
e concept of best practice could in this way
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