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CHAPTER 11.1BACKGROUND OF THE STUDY
The topic is to show the effectiveness of communication during constructionand how it helps the construction industry to enhance production andcompletion of projects within the stipulated period. Communication isdefined below to make it easier to know about its meaning, purpose andeffects.Communication is a means by which operatives and other members of the building team are linked (considering construction) in order to achieve thecentral goal.In construction, communication could also be achieved through letters,drawings, symbols, signs, posters and word through which members of anorganization sends and receives information and also sends information tothe public at large.Communication in the large sense of it is used to express facts, ideas,opinion and emotions between two or more people and throughcommunication exchange of thought, information is also a good tool for human relation.
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Considering the above definition of communication, it is observed thateverybody in an organization is responsible for communication irrespectiveof the role of the person being the originator or the receiver of theinformation.In all aspects of human professions, communication is seen as a vital centralorgan especially through the use of language. Humans have transferredculture, record history and document occurrences to a good deal with the useof language from one generation to another. The organ calledcommunication has helped man to build societies and other social groupswhich has contributed immensely to the growth of man’s life 3 enjoyable.Through effective communication, the workers especially in constructionfirms find it easy and highly productive to work together. Instruction andorder are given and they are carried out as expected once they are wellunderstood and acted upon rightly.The working day of every personnel is filled with communication indifferent ways and forms through orders, directives, information,conversation, requests and rumors.
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1.2STATEMENT OF THE PROBLEM
Effective communication has not been given enough attention inconstruction firms thereby creating many loop holes in informationdissemination. As a result of this poor attitude in the industry, it is foundnecessary to create solution to such problems through this research as toimprove productivity in construction firms.
1.3PURPOSE OF THE STUDYAIM
The aim of this research is basically to identify the problem caused byineffective communication in the construction industry.
OBJECTIVES
The objectives of the research are:
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To identify the major factors that causes ineffective communicationin the construction industry.
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To identify the problem caused by these factors.
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