The layout above is known as the block style layout and is now internationally accepted for business letters. The receiver's addressis usually top left hand corner, especially if envelopes with 'windows' are being used. How the individual components are written isnow looked at in more detail.Now decide whether the following statements are true or false when writing a business letter. Look at the example letter in thefeedback from the previous activity if you need some help with this activity.
True / False?
1. It is normal to write Mr John Tan in the first line of the receiver’s address, and underneath towrite Dear Mr Tan without the initial.
2. The subject heading usually comes after Dear Mr Tan.
3. In a modern business letters Dear Mrs Lee and Yours sincerely are followed by a comma.
4. Even if you know the person’s name, you don’t have to use it, you can still use Dear Sir/Madam.
5. You should not use abbreviations in letters and emails.
6. Short, simple sentences are better than long complex ones.
7. Memos have a different structure to letters.
8. Bullets and numbers can’t be used in letters, as they’re too informal.
is used when you are sending something in addition to the letter e.g. a cheque.
10. In modern business documents punctuation is not used in the receiver’s address.
11. You should always, when possible, copy someone else’s letter or memo. It will save youtime!