L. ELAINE HARPER NUGENTeharper@westga.edu
EDUCATION:EMPLOYMENT:
Associate of Science Degree in Office AdministrationWest Georgia College - March 1989(additional course work toward Math/Computer Science B.S. degree)
University of West Georgia
August 1993 – Present
Institutional Research Analyst II (July 2005 – present)Institutional Research Analyst I (June 2000 – June 2005)Institutional Research Assistant (February 1998 - June 2000)Staff Assistant - Institutional Research (June 1995 - January 1998)
•Generating, collecting and updating data in support of on-going and special researchprojects and ad hoc data requests from the President, Vice Presidents, Deans, Directors,faculty and others.•Draft institutional research summaries, reports, data displays, and correspondence.•Provide computer programming and data entry services for file creation and statisticalanalysis for institutional research projects.•Utilize various software packages and information systems, including SAS, Banner,Netscape, Netscape Editor for web page creation and maintenance, Microsoft Excel, andWord.
Senior Secretary
to the Coordinator of Sponsored Operations and the Assistant BudgetDirector through the Director of Budget and Research Services. (August 1993 - June 1995)•Developed and maintained Sponsored Operations project files. Provided administrativeservices for the Faculty Research Grant program. Assisted faculty and staff seeking or utilizing grant funds.•Developed and maintained a financial spreadsheet file on all Sponsored Operationsprojects. Produced statistical reports using Lotus Symphony.•Produced correspondence for the Sponsored Operations wing, the Budget wing and theDirector of Budget and Research Services.•Provided coordination and secretarial services for various faculty senate and campuscommittees.These assignments require both direct and indirect contact with College administration, faculty,and staff on a daily basis.
Keck & Wood, Inc.
July 1989 - June 1993
Secretary
to Ross Lynn, Associate Vice President - Carrollton Office.•Composed and prepared business correspondence including surveying and engineeringproposals.•Invoiced clients, processed payments received, and followed-up on past-due accounts.•Reviewed and updated work in progress report and
aging account
reports.•Processed employee insurance claims.•Greeted and assisted visitors and telephone contacts including municipal, commercial,and residential clients .•.Produced and revised engineering drawings using AutoCAD.
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