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Communication Revisited

Communication Revisited

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Published by simply_coool

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Published by: simply_coool on Jun 20, 2009
Copyright:Attribution Non-commercial

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06/20/2009

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CommunicationRevisited
 
 
Orders
InstructionsPoliciesMemosCircularsProceduresRulesBudgetsHandbooksNewsletters
Requests
 SuggestionsGrievancesComplaintsProposalsReports
Inter departmental memos
Inter personal dialoguesLine and staff parleysTelephonic conversationsUnion Management meetings
Horizontal communicationUpward communicationDownward communication
 
 
DownwardCommunication
Salient Features
Employed by managers of various levels to transmit information, ideas andqueries.
Follows the line of authority or the chain of command.
Can be both directive and non-directive in nature.
Flow of information from a superior (high level) to a subordinate (lower level)
 Advantages
Used for passing on managerial decisions, plans, policies to subordinates.
Aids in defining and clarifying goals.
Used for guiding, instructing and inspiring subordinates.
Information about the objectives, policies and programmes of the enterprise.
Provision of such information to employees helps to create a sense of belonging, feeling of loyalty to the organization and an active interest in thework.
Disadvantages
Communication is taken as a directive as it is coming from the top.
It may hamper feedback to the management .

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