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How to Succeed at Telesales:BPO

How to Succeed at Telesales:BPO

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Published by Tariq Hayat
How to Succeed at Telesales:BPO
How to Succeed at Telesales:BPO

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Published by: Tariq Hayat on Jun 20, 2009
Copyright:Attribution Non-commercial

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05/11/2014

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Prepared by Shumaila & ShafaqEnsign Communication
How to succeedat Telesales
 
Prepared by Shumaila & ShafaqEnsign Communication
By the end of this presentation, you will be able to:
Adopt the right attitude
Drive yourself to success
Have belief in yourself
Never Assume
Develop good verbal skills
Be prepared
Handle all calls professionally
Close each call professionally
In this presentation
 
Prepared by Shumaila & ShafaqEnsign Communication
Why use the phone ?
It is far more cost effective than field sales
It is immediate, no appointment necessary
It is one-to-one (personal)
It is Less formal than writing
It is common place, everyone uses the phone

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