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Telemarketing Skills: BPO

Telemarketing Skills: BPO

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Published by Tariq Hayat
Telemarketing Skills: BPO
Telemarketing Skills: BPO

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Published by: Tariq Hayat on Jun 20, 2009
Copyright:Attribution Non-commercial

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09/15/2010

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 TELEMARKETING SKILLS
 
 
COLD CALLING
Making unsolicited calls to people inorder to attract customers.
A call to potential customers who arewilling to gave business.
Cold calling is an effective salestactic.
 
 
COLD CALLING TECHNIQUES
1.
Focus on the goal when cold calling.
2.
Research your market andprospect.
3.
Prepare an opening statement foryour cold call.
4.
What should be in the openingstatement of your cold call.
5.
Prepare a script for the rest of yourcold call.

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