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The Organizational Development 211[1]

The Organizational Development 211[1]

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Published by jaanetamaana

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Published by: jaanetamaana on Jun 23, 2009
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05/11/2014

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Managing Changeand Conflict 
Chapter 14 
Lecture Outlines
 
Copyright © Houghton Mifflin Company. All rights reserved.
Lecture Outlines
, 14–2
Chapter Objectives
Identify
and
describe
four types of organizationalchange according to the Nadler-Tushman model.
Explain
how people tend to respond differently tochanges they like and those they dislike.
List
a least six reasons why employees resistchanges and
discuss
what management can doabout resistance to change.
Describe
how the unfreezing-change-refreezinganalogy applies to organization development (OD).
 
Copyright © Houghton Mifflin Company. All rights reserved.
Lecture Outlines
, 14–3
Chapter Objectives
(cont’d)
Describe
tempered radicals and
identify
the5Ps in the checklist for grassroots changeagents.
Contrast
competitive and cooperative conflictstyles, and
identify
five conflict resolutiontechniques.

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