Professional Documents
Culture Documents
Scripted scenarios demonstrating the powerful capabilities of the Cisco Virtual Experience Infrastructure using a hosted virtual desktop (HVD) with the latest technologies
Real-time voice and video quality before and after the Cisco VXI solution using the Cisco Virtual Experience Clients (VXC) 6215 and 2112
User and administrative-level access to the demonstration environment for customization of the demo flow and emulation of customer environments
Demonstration Requirements
The table below outlines the requirements for this preconfigured demonstration.
Table 1.
Required Router, supported, registered and configured for dCloud Laptop Cisco VXC 6215 with a supported USB camera Cisco VXC 2112 Cisco Unified IP Phone 9971 with a camera and power cable One monitor, keyboard, and mouse with a KVM switch or two of each, if no KVM switch is available
Demonstration Requirements
Optional None for this release
Demonstration Configuration
This demonstration contains preconfigured users and components to illustrate the scripted scenarios and features of the Cisco Virtual Experience Infrastructure Smart Solution.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 1 of 17
Table 2.
User Name
Adam McKenzie Anita Perez George Orwell Charles Holland (Optional) Jim Li (Optional)
Table 3.
Application
Username
Password
dCloud User Interface (UI) Home Page Demonstration access and information Cisco Unified CM Administration
http://dcloud.cisco.com/
Cisco.com username
Cisco.com password
administrator
C1sco12345
administrator
C1sco12345
C1sco12345
Demonstration Preparation
Follow the steps below to schedule a demonstration and to configure and connect your devices. Use the Show Me How links for more information on the preparation activity. 1. 2. 3. 4. 5. 6. Browse to dcloud.cisco.com/ to access the dCloud UI and log in with your Cisco.com credentials. Register your endpoint router, if not previously registered. [Show Me How] Schedule and start a demonstration immediately [Show Me How] or for a future date or time [Show Me How]. Perform a connection test from the demonstration location before performing any demonstration scenario. [Show Me How] Verify your demonstration has a status of Active under My Demonstrations on the My Dashboard page in the dCloud UI. You must wait at least 10 minutes after the demonstration becomes active to allow for additional background configuration changes to complete. 7. 8. Connect your router and laptop. [Show Me How] Provision the phone you will use for the demonstration with the MAC Address for the appropriate user and phone type. Use the Phone Provisioning Tool [Show Me How] or directly access Cisco Unified CM Administration [Show Me How]. After the provisioning completes, connect the IP phone to your router. 9. For the scripted scenarios, Adam McKenzie will be using a Cisco 9971 IP Phone.
Connect VXC 6215 client to your router, if applicable to the scenario you are demonstrating. [Show Me How] VXC 6215 Upgrade. If needed, your VXC 6215 will automatically upgrade when you turn on the device. The upgrade process may take up to 30 minutes to complete, and your device will reboot several times during this process.
10. Connect VXC 2112 client to your Cisco IP Phone, if applicable to the scenario you are demonstrating. [Show Me How]
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 2 of 17
There are multiple issues with this type of architecture, including: Heavy CPU utilization in the data center Heavy bandwidth utilization in the data center Increased latency and jitter No QoS No CAC No survivability for voice services in the branch Emergency calling is lost
Demonstration Steps
This scenario uses either the Cisco VXC 6215 or the Cisco VXC 2112 to illustrate real-time voice and video quality, prior to the Cisco VXI Smart Solution being implemented. If you are using a VXC 6215, you must first distribute a package to redirect the USB before you can demonstrate the performance. If you are using VXC 2112, the USB redirect is not required and you can skip steps 1 14. 1. 2. From My Dashboard page under My Demonstrations, click View Demo. From the Topology menu, locate the vxcm server and choose Remote Desktop from the dropdown list.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 3 of 17
Alternate remote desktop method. You may also remote desktop to the vxcm server by expanding Servers. In the Server Name column, locate the vxcm server and click Remote Desktop in the Remote Access column of that row. 3. 4. On the login window, enter C1sco12345 as the password for dcloud\administrator. On the desktop, double-click the Cisco VXC Manager 4.9.0 shortcut.t pane, expand CiscoVXCManager > Device Manager > SUSE Linux. 5. In the right pane, locate your Cisco VXC device. Look for your specific device in the Platform column.
Cisco VXC Manager Device Manager
Figure 2.
6. 7.
Right-click on the device and select Package Distribution Wizard from the dropdown list. On the first window, select Other Packages. Click Next.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 4 of 17
Figure 3.
8.
Figure 4.
9.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 5 of 17
Figure 5.
10. On the fourth window, click Next to create each update in the database.
Figure 6. Package Distribution Wizard 4th window
11. On the fifth and final window, click Finish to exit the wizard.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 6 of 17
Figure 7.
12. At the bottom of the VXC Manager window, if you cannot clearly see the names of the tabs click the plus sign in the upper right of the lower section of the window to expand the section.
Figure 8. Cisco VXC Manager Expand View
13. At the bottom of the window, click the Deployed Packages tab and verify the USB_redirect package was deployed before continuing.
Figure 9. Cisco VXC Manager Deployed Packages
14. Minimize the vxcm (Remote Desktop) window. 15. Verify your USB camera is connected to an available port on your VXC device before continuing. For the VXC 6215, if you connect your camera after you power on the device, it may freeze and you need to perform a hard reset of the VXC 6215 by disconnecting the power supply. For the VXC 2112, you must connect the device to the phone before you connecting your camera.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 7 of 17
16. On the login window, use the following credentials: Username: gorwell, Password: C1sco12345, Domain: dcloud. 17. The before-vxi-xen-win7-dg hosted virtual desktop (HVD) will load and you will be logged into the HVD for the Before VXI scenario. 18. Click Start and type resource monitor. Click on Resource Monitor.
Figure 10. Search for Resource Monitor
19. On the HVD, double-click Cisco Unified Personal Communicator 8 icon window to appear.
20. Login to Cisco Unified Personal Communicator using the following credentials: Username: gorwell, Password: C1sco12345, Domain: dcloud. 21. After you are logged in, go to File. The Options menu item may be grayed out when you initially connect. Wait until the Options menu is available before continuing. 22. Go to File > Options and select Video. a. b. c. d. e. Under Video device, select your Camera. Under When Im in a call, select Show my video automatically. Under Adjusting video, set the bandwidth range to 384 kb/s up, 768 kb/s down. Unselect Optimize video quality for your computer. Click OK.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 8 of 17
Figure 11.
23. From the contact list, right-click on Adam McKenzie and click Call with Video > Work.
Figure 12. Cisco UPC Search field
24. In the HVD Resource Monitor, you will see that the CPU and Network usage are very high as the call is using the resources from the HVD. The video quality is not very good and there is a delay in screen refreshes.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 9 of 17
Figure 13.
Figure 14.
Increased CPU and Network utilization. If you increase the video quality within the video setting, you will see an increase in CPU and Network utilization. 25. End the call. 26. If you have more than one VXC 6215 and will use a different VXC 6215 device for Scenario 2:
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 10 of 17
a. b.
Click Start > Logoff. You can now proceed to the remaining scenarios in this demonstration script.
27. If you only have one VXC 6215 and will use the same device for Scenario 1 and 2 you need to logoff the HVD and reboot the VXC 6215: a. b. c. Click Start > Log off. Click Computer > Shutdown. Click Restart. You can now proceed to the remaining scenarios in this demonstration script.
28. If you are using the VXC 2112: a. Click Start > Log Off.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 11 of 17
Scenario 2: After VXI Real-time voice and video quality with VXC 6215
The Cisco VXC 6215 is a Unified Communications enabled thin client which allows users to access their virtual desktop using ICA, RDP, or PCoIP desktop protocols to make and receive voice and video calls using a headset when used in combination with Cisco UPC running in the users HVD. This scenario demonstrates voice and video quality after VXI using the preconfigured user Anita Perez (aperez). This user has been configured to use VXI techniques for local media termination, so the voice and video traffic will no longer be hairpinned inside the display protocol through the virtual desktop in the data center.
Figure 15. After VXI No Hairpinning of Voice and Video Traffic
There are many important points to note with this architecture, including: Voice and video media is terminated locally on the VXC 6215 in the CSF based engine, not hairpinned inside the display protocol and virtual desktop. The VXC CSF Engine obtains its configuration (CUCM address and device name) from the Hosted Virtual Desktop using the display protocols API this means that the VXC will automatically register to CUCM with the correct extension of the user who logged into the HVD. QoS operates the same as a normal video-capable IP phone. CAC is restored. Emergency calling location is restored. No CPU and bandwidth is used in the data center for voice and video. In the current release, call preservation is provided if the virtual desktop or WAN link becomes unavailable, the call will continue; assuming the remote party is still reachable. In a future release SRST will be available so the calls can still be made and received in the event that the HVD environment is unavailable.
Demonstration Steps
1. 2. 3. On the VXC 6215, login using the following credentials: Username: aperez, Password: C1sco12345, Domain: dcloud. On the Desktops tab and click vxi-xen-win7-dg to open the after VXI Hosted Virtual Desktop (HVD). Click Start and type resource monitor. Click on Resource Monitor.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 12 of 17
4. 5.
Login to Cisco Unified Personal Communicator with the following credentials to: Username: aperez; Password: C1sco12345.
6. 7. 8.
In the Search field, enter 6016 to display Adam McKenzie. Right-click on Adam McKenzie and click Call > Work. In the HVD Resource Monitor, you will see that the CPU and Network usage are much lower as the call is using the resources from the physical VXC 6215 and not the HVD.
9.
The example in the following figure shows CPU usage of 28% BEFORE VXI versus 1% AFTER VXI.
CPU Usage Before and After VXI
Figure 16.
10. The example in the following figure shows Network usage of 34 Mbps BEFORE VXI versus 20 Kbps AFTER VXI.
Figure 17. Network Usage Before and After VXI
11. Disconnect the HVD session by clicking Start > Disconnect. You will see the video call is still active between the 9971 and the VXC 6215. 12. End the call from the 9971.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 13 of 17
Scenario 3: After VXI Real-time voice and video quality with VXC 2112
This scenario demonstrates voice and video quality after implementing VXI using the Cisco VXC 2112. The VXC 2112 is a zeroclient backpack which can be attached to the back Cisco Unified IP Phone (8961, 9951, and 9971 models). For this scenario, the VXC 2112 is used with the 9971 IP Phone and the VXC 6215 is also utilized with preconfigured users. You can show the customer the voice and video quality using multiple VXC units. The customer will also be able to see that the voice and video are no longer hairpinned inside the display protocol through the virtual desktop in the data center.
Demonstration Steps
1. On the VXC 2112, when the login screen appears login with the following credentials: User name: amckenzie; Password: C1sco12345; Doman: dcloud. Some information is already populated due to the INI file from the VXCM server. 2. If not already logged on to the VXC 6215 as Anita Perez, when the login screen appears login with the following credentials: User name: aperez; Password: C1sco12345; Doman: dcloud. Some information is already populated due to the INI file from the VXCM server. 3. 4. 5. When the HVD is fully loaded, click Start and type resource monitor. Click on Resource Monitor. On the HVD, double-click Cisco Unified Personal Communicator 8 icon .
Use the following credentials to login to Cisco Unified Personal Communicator: Username: amckenzie; Password: C1sco12345. Make sure the CUPC login process has finished before continuing. To confirm the process has completed verify the File > Options menu is not grayed out.
6.
Check the Use my desk phone for audio at the bottom of the Cisco Unified Personal Communicator window for controlling the Cisco IP Phone 9971.
Figure 18.
7. 8.
Right-click on Anita Perez and click Call > Work. The following figures are from a call between the VXC 2112 HVD (Adam McKenzie) and the VXC 6215 HVD (Anita Perez) showing that the media goes from the 9971 IP Phone to the VXC 6215 and it is not hairpinned in the HVD . The video window was actually open on the HVD in the following figures. However, the Windows print function did not recognize the video window.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 14 of 17
Figure 19.
Figure 20.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 15 of 17
Figure 21.
Figure 22.
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 16 of 17
VMware View
Although not scripted, you also have an option of using VMware View within this dCloud demonstration. The table below contains the preconfigured VMware View users.
Table 4.
Name Monica Cheng Mukul Kumar Nancy Fox Neela Patel
2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 17 of 17