UNIT-5Quality System: Need for ISO 9000 system, Advantages, Clauses of ISO 9000,Implementation of ISO 9000, Quality costs, Quality auditing, Case studies.
The 20 Clauses of ISO 9000
Document and Data Control6.
Control of Customer Supplied Product8.
Product Availability and Traceability9.
Inspection and Testing11.
Control of Inspection, Measuring and Test Equipment12.
Inspection and Test Status13.
Control of Nonconforming Product14.
Corrective and Preventive Action15.
Handling, Storage, Packaging, Preservation and Delivery16.
Control of Quality Records17.
Internal Quality Audits18.
Statistical Techniques*these clauses must be briefly explained when asked in examISO 9000 - Guidelines for selection and useISO 9001 - Model for quality assurance: design, development, production, installation andservicingISO 9002 - Model for quality assurance: production, installation and servicingISO 9003 - Model for quality assurance: final inspection and test