RONALD REIGHARD JR.
, Des Moines, IA
Master of Arts in Teaching
Endorsed in All Social Studies4.00 GPAMay 2013
University of Iowa,
Iowa City, IA
Bachelor of Arts in Political Science
PRAXIS II EXAMINATION
ETS Recognition of Excellence Certificate - ExceptionalPerformance
Principles of Learning and Teaching -
Score 192 of possible 200
Social Studies: Content Knowledge -
Score 190 of possible 200
EMC Insurance Co.,
Des Moines, IAFebruary 2008 – October 2010 Trained to write computer code for EMC’s Insurance Claims System.Worked in small teams to create new, more efficient systems. Wrotesystem workflows for other employees.
ING Financial Services
, Des Moines, IA June 2006 – February 2008Series Six licensed service representative focused on helpingparticipants with retirement plans. Worked closely with public employeeplans including governments, hospitals, and universities.
Student Loan Service Representative
Pearson Government Solutions
, Iowa City, IADecember 2004 – June 2006Inbound customer service assisting with the processing of student loans.Implemented faxing system and designed department trainingprocedures and manuals.
University of Iowa Social Science Institute
, Iowa City, IAOctober 1999 - May 2001Conducted surveys and research studies for a variety of social sciencedepartments at the University of Iowa. Gained experience in geography,sociology, and political science.
4531 NE MCDOUGAL LANE • ANKENY, IA 50021PHONE 515-770-1686 • E-MAIL LEE.REIGHARD@DRAKE.EDU