*BLUE SAVER RULES
•
The Basics - This is our discount fare. It gives you the best possible price, but it is not as flexible as our more expensive fares. There arerestrictions on your ability to change or cancel the fare. The fare is not refundable, but you can obtain a credit for use later.
•
Baggage - For domestic flights this fare includes carry-on baggage only. If you wish to take baggage you must purchase the checkedbaggage allowance of up to 23kgs. You can pre-purchase this baggage allowance before you arrive at the airport either online or by callingthe Guest Contact Centre. For each fare you buy you can pre-purchase the checked baggage allowance of up to 23 kg for a fee of $8AUD(Aust domestic) or $8NZD (NZ domestic) per flight. If you do not pre-purchase the baggage allowance before you arrive at the airport andyou have baggage to check-in then you will be charged a fee of $20 AUD (Aust domestic) or $20NZD (NZ domestic) at the airport for abaggage allowance of up to 23kg per flight. The baggage fee is non refundable and non transferable. For domestic flights departing before1 September 2008 and for international flights this fare includes a free checked baggage allowance of up to 20kg.
•
Changes - You can change the date and time of your flight if you make the request at least 24hrs prior to your flight's scheduled departuretime. Any other changes (such as name changes or changes to routing) are not permitted, and will be treated as a cancellation. If you madeyour original booking on our website, you can make changes on our website. If you did not make your original booking on our website, youmust contact the Guest Contact Centre (GCC).- For Changes you make using our website (see also 'Which Currency', below):Domesticflights - a change fee of $35AUD (Aust domestic) or $35NZD(NZ domestic) per Guest plus any applicable fare difference (see below).International flights - a change fee of $40AUD (for other currencies, see 'Currency' below). - For Changes you make through the GCC (seealso 'Currency', below):Domestic flights - a change fee of $40AUD (Aust domestic) or $40NZD(NZ domestic) per Guest plus any applicablefare difference (see below). International flights - a change fee of $50AUD (for other currencies, see 'Currency' below). Fare Difference - Your new fare will be at least the price of the original fare and may be more. You must pay this fare difference when you change yourbooking. GCC fares are at least $15AUD/$15NZD more than internet fares.
•
Cancellations - You can cancel your flight if you make the request at least24hrs prior to your flight's scheduled departure time. You can usethe same methods as for making changes. See above.- For Cancellations you make using our website - a cancellation fee of $40AUD(Austdomestic) or $40NZD (NZ domestic) per Guest for domestic flights International flights - a cancellation fee of $50AUD (for othercurrencies, see 'Currency' below). For Cancellations you make through the GCC - a cancellation fee of $45AUD(Aust domestic) or $45NZD(NZ domestic) per Guest for domestic flights. International flights - a cancellation fee of $60AUD (for other currencies, see 'Currency'below).
•
Giving credit - Regardless of your initial form of payment(including velocity points), if you cancel your flights in accordance with these rules,any balance will be held in credit for use within 12 months from the date you purchased the flight. All future bookings utilising your credit,can only be made via the GCC and at applicable GCC fare levels. GCC fares are at least $15AUD/$15NZD more than internet fares. You maynot cancel a payment of any fee for the checked baggage allowance unless you cancel your fare at the same time.
•
No show/Late cancellation - If you do not fly and do not notify us at least 24 hours prior to the flight's scheduled departure time or youcancel your flight within 24 hours prior to the flight's scheduled departure time, you will forfeit any fare paid, any fees paid for checkedbaggage and/or your Velocity Points (as applicable).
•
Other important fare rules - This fare is non-refundable, non-transferable and name changes are not permitted. This fare is only applicableorigin to destination and no enroute stopovers are permitted.
•
Currency - For international travel, the currency in which you made your original booking will apply any changes or cancellations you make.Please refer to the Fees and Charges tab in the Booking section of our website or your itinerary for applicable charges in that currency.
CHANGING OR CANCELLING YOUR BOOKING
Internet Booking:
If you have created your own booking online, you can take advantage of our online change and cancel facility. You canmake your change or cancellation at the
section and follow the instructions. Alternatively, you can contact our GuestContact Centre on 13 6789, 24 hours a day regarding changes to your travel plans. Note: Changes made via the Guest Contact Centre aresubject to Guest Contact Centre rates which are at least $15 more than the Internet fares.
Guest Contact Centre Booking:
If you have created your booking with one of our friendly Guest Contact Centre staff or industry partners ie.a travel agent, please contact our Guest Contact Centre on 13 6789, 24 hours a day regarding changes to your travel plans. You will need toprovide your Reservation Number located at the top of this itinerary to make any changes to your booking. Your Reservation Number isconfidential and should only be given to Virgin Blue staff or your travel agent.
IMPORTANT NOTICE
This tax invoice reflects ALL charges associated with your Virgin Blue booking since its initial creation. This tax invoice may have been updatedto reflect additional charges applied after the original booking was created. The recipient may be entitled to claim GST credits under the NewTax System (Goods and Services Tax) Act 1999. If there has been variation or cancellation to your booking, this document also acts as anadjustment note. The amount of the latest additional payment or credit includes GST (unless the booking is not subject to GST).
DANGEROUS GOODS
There are certain goods which are prohibited from being taken on board or being carried in your checked luggage due to legal and safetyrequirements. For full details see the terms and conditions attached.
SECURITY MESSAGE
Virgin Blue takes jokes about safety and security seriously. Federal legislation provides significant penalties, including fines and imprisonment,for those persons convicted of making threats against aviation, even if they are made as a joke or a hoax. In addition to any action lawenforcement agencies may take against you as a result of such threats, Virgin Blue also reserves the right to seek recovery of any financial losssuffered as a direct or indirect result of any joke or hoax threats.
S29KCQ Page 2 of 3
Leave a Comment