Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Buy Now $34.99
Standard view
Full view
of .
Look up keyword or section
Like this
2Activity

Table Of Contents

Working in Groups
Four Elements of a Problem-Solving Group
The Small Group as a System
The Power of One
Characteristics of Groups
S Individual and Group Exercises S
Being Open to Self-Discovery
Spending Time by Yourself
Self-Discovery Inventories
Speaking Kindly to Yourself
Accepting Yourself
Accepting Others
Critically Thinking about Yourself as a Communicator
Communication Is a Learned Behavior
Five Roles That Prevent Clear Expression
The Communication Process
I-Statements
Four Levels of Communication
Gender Differences in Conversational Strategies
Guidelines for Speaking Clearly
Reducing Anxiety When Speaking
Defensive vs. Supportive Group Climates
The Importance of Listening
The Process of Listening
Poor Listening Styles
Barriers to Listening
Acceptance: A Requirement for Listening
Listening for Understanding: Active Listening
Advantages of Active Listening
Guidelines for Active Listening
Intercultural Awareness
S.O.A.R. Technique
Myths of Small Group Problem Solving
Decision-Making Techniques
Discussion Questions
The Standard Problem-Solving Agenda
The Circular Nature of Problem Solving
Being More Creative
You Don’t Know Everything
We Can Always Know More
Where to Research
What to Research
Constructing an Information Sheet
Using Visual Aids
Testing Evidence and Reasoning
Recognizing Logical Fallacies
Ethical Communication
Your Time Management
Guiding Discussion to a Shared Path
Task-Guiding Behaviors
Social-Guiding Behaviors
Being an Effective Follower
What Is Leadership?
Approaches to Leadership
The Attitude of the Servant Leader
Leading an Effective Meeting
Impromptu Speaking
Taking Care of Yourself as the Leader
Feeling Connected
Feeling Valued
Feeling Supported
Trusting Others
Groupthink: When Groups Are Too Cohesive
A Different Approach to Conflict
Three Types of Group Conflict
Dealing with Procedural Conflict
Dealing with Substantive Conflict
Dealing with Interpersonal Conflict
Specific Interventions for Dysfunctional Behavior
The Spirit of Collaboration
Forgiveness
Afterword
About the Author
0 of .
Results for:
No results containing your search query
P. 1
Creating Effective Groups: The Art of Small Group Communication

Creating Effective Groups: The Art of Small Group Communication

Ratings: (0)|Views: 106|Likes:
Published by RowmanLittlefield
This practical book gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. With the help of this book, any group member can learn the skills necessary to participate in and lead a task group in an effective, productive, and healthy manner. This third edition features all new sections on:
· "The Power of Diversity"
· "Critically Thinking About Yourself As A Communicator"
· "Defensive vs. Supportive Climates"
· "Ethical Communication"
· "Time Management"
· "Impromptu Speaking"
· "The Spirit of Collaboration"
As well as new end chapter exercises in several chapters focusing on Online Resources and Social Media.

This practical book gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. With the help of this book, any group member can learn the skills necessary to participate in and lead a task group in an effective, productive, and healthy manner. This third edition features all new sections on:
· "The Power of Diversity"
· "Critically Thinking About Yourself As A Communicator"
· "Defensive vs. Supportive Climates"
· "Ethical Communication"
· "Time Management"
· "Impromptu Speaking"
· "The Spirit of Collaboration"
As well as new end chapter exercises in several chapters focusing on Online Resources and Social Media.

More info:

Publish date: 2001
Added to Scribd: Sep 15, 2013
Copyright:Traditional Copyright: All rights reservedISBN:9781442222519
List Price: $34.99 Buy Now

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
This book can be read on up to 6 mobile devices.
See more
See less

11/05/2014

215

9781442222519

$34.99

USD

You're Reading a Free Preview
Pages 9 to 22 are not shown in this preview.
You're Reading a Free Preview
Pages 31 to 162 are not shown in this preview.
You're Reading a Free Preview
Pages 171 to 204 are not shown in this preview.
You're Reading a Free Preview
Page 215 is not shown in this preview.

Activity (2)

You've already reviewed this. Edit your review.
1 thousand reads
1 hundred reads

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->