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Customer Service
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Training Topics:
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Internal and external customers
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Individual customer service style
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Rules for great customer service
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Moments of truth in customer service
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Understanding customers
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Understanding and managing customerexpectations
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Ways to ensure customer satisfaction
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Handling difficult customers
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Do’s and Don’ts of customer service
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Telephone etiquette
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Interviewing techniques
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Ways to better call handling
 
 
Customer Service
MMM Training SolutionsContact: Pramila MathewMobile: +91 98409 88449Website: www.mmmts.com
 
 
Customer Service
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03 / 09 / 2010<span class="translation_missing">en_US, this_document_made_it_onto_the</span>Rising List!
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