Q.24.Formal group means __________ a.Group that evolve to meet social needs by bringing people together b.It is made up of employee who work together to complete particular task c.A designated work group defined by organizational structure b.Both b) & C)Q.25.In ______ stages of group relation close relationship developed & group demonstrate cohesivenessa.Forming b. Performingc.Normingd.AdjourningQ.26.
Technique of group decision-making restricts discussion interpersonal communication during decision-making process
a.Nominal group technique b.Brainstormingc.Delphi Techniqued.Electronic meetingQ.27.Money cost is high in which type of group?a.Interacting b.Brainstormingc.Delphid.Electronic meetingQ.28.______ is a situation in which an individual is confronted by divergent role expectationa.Role b.Role conflictc.Role Overloadd.Role ambiguityQ.29._________ power that is based position and mutual agreementa.Reward Power b.Coercive Power c.Legitimate Power d.Referend Power Q.30.________ conflicts that hinder group performancea.Functional conflict b.Dysfunctional Conflictc.Intrapersonal Conflictd.Interpersonal ConflictQ.31.Which conflict management strategy is suitable when quick decision action is vital?a.Competing b.Collaboratingc.Avoidingd.CompromisingQ.32.
Is the process though, which the parties to conflict defined what they are willing to give and accept in an exchange
a.Negotiation b.Stressc.Frustrationd.BargainingQ.33._________ is a third party with the authority to dictate an agreement
a.Consultant b.Mediator c.Arbitrator c.Delegator
Q.34.Causes of environmental stresses are
a.Task demand b. Role demandc.Perceptual influencesd.Both a & b
Q.35.Physiological symptoms of individual distress area.Heart diseaseb.Depressionc.Fatigued.Low morale