ORGANIZATIONAL BEHAVIOUR OF PIA AND AIRBLUE
HISTORICAL PROFILE
PAKISTAN INTERNATIONAL AIRLINES
Pakistan International Airlines (PIA) is a national airline, operating passenger and cargoservices covering eighty-two domestic and foreign destinations. Established in 1955, PIAhas a vast experience in the airline industry of Pakistan with a large fleet of aircrafts. Thefleet size is forty.PIA is a huge corporation with more than 17,000 employees. This organization is dividedinto following departments: Human Resource and Administration, Marketing, CorporatePlanning, Information Services, Finance, Flight Services, Flight Operation, Engineering,Procurement and Logistics, Customer Services, Training and Development, QualityAssurance.The organogram of the organization follows, with the Chairman at the top and directorsof departments reporting to him. The structure is centralized with the top-levelmanagement making the decisions. 2
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