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Janae A. Bower
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Summary
Human resource development consultant specializing in organizational learning anddeveloping human potential through working with executive leaders and frontlineemployees. Founded Finding IT, a training and consulting firm, with clients rangingfrom major corporations including 3M, ING, General Mills, Thomson, and Best Buy tononprofits in many industries. Author of award-winning book, inspirational speakerand adjunct faculty for local universities.
Key Accomplishments
Human Performance Improvement Consulting
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Led a strategic performance improvement initiative with various businesspartners throughout a large customer service organization. Conducted multipleassessments and created a “Road to Results” strategy that included developingtraining programs, team awareness sessions and an action learning process.Implemented and measured the strategy, increasing accountability throughoutthe department.
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Redesigned training processes and programs for a Malcolm Baldrige award-winning firm and local retail store that each resulted in increased productivityand development of best-practices standards. The firm started a corporateuniversity and the store implemented a program nation-wide.
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Partnered with a large local nonprofit board of directors to conduct a yearlongaudit including assessing the culture and identifying strategic plans. Developedmeasurement tools, surveyed membership, and analyzed results showingenhanced commitment, satisfaction, and morale.
Training Design & Delivery
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Developed and implemented leadership curriculum for young entrepreneurialcompany. Designed training modules, trained classes (on coaching, recognition,change and performance management) and contractors that expanded deliveryresources. In one year, 450 leaders completed the curriculum resulting inimproved and more consistent management practices.
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Designed and launched a company-wide new employee orientation for 5,000employees; developing comprehensive material for six different audiences,coordinating a video, and facilitating a weeklong train-the-trainer class. Theprocess enabled employees to more quickly acclimate into the culture andleaders to better articulate business goals, improving attrition within the firstthree months of employment.
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Facilitated a yearlong small group learning community within 3M. Customizedprogram, trained group leader, and coached participants on applicationtechniques ensuring empowerment and accountability for participants in bothwork/life. Results include increased productivity, performance, and morale.
Measurement & Evaluation
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Developed and implemented an evaluation strategy for a large corporationfocused on achieving measurable results for their corporate university. Created aprogram assessment tool that evaluated program effectiveness; built a scorecardto measure results of metrics; and conducted a pilot that validated success of evaluation strategy.
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Designed various initiatives to increase accountability for a large customerservice organization. Built analysis tools, conducted focus groups and createdmultiple evaluation tools to measure performance change and business impact.
Janae Bower
Resume page 2
Employment
Founder
, Finding IT,
Minneapolis, MNConsult, facilitate, design, measure, and educate clients on creatinginspired workplaces with measurable results to improve their employeeretention and the bottom line.2002-present
Learning & Development Senior Specialist
, Metris Companies Inc.,
Minnetonka, MNPartnered within the learning and development team to enhanceperformance through facilitating customized learning experiences tocorporate and seven division territories.1999-2002
Trainer
, Custom Research Inc.,
Minnetonka, MN
Managed the training process and developed programs for more than 100employees including supervisors, research representatives, trainingassistants, and interns.1996-1999
Human Resource
Training Assistant
, Macy’s,
Bloomington, MNRecruited, interviewed and trained new full and part-time sales associatesand supervisors.1995-1996
Marketing Assistant
, Calhoun Square,
Minneapolis, MNCollaborated with co-sponsors and merchants to plan, promote, andevaluate special events.1995-1996
Education History
M.A.
Human Resource Development, University of St. Thomas, St. Paul, MN
B.A.
Speech Communications & Journalism, University of St. Thomas, St. Paul, MN
Instructor & adjunct faculty:
Human Resource Management, Hamline University Training & Development; Management Principles; & Entrepreneurship, MetropolitanState UniversityPerformance Management; Diversity; & Human Performance Improvement in theWorkplace Certificate Series, University of MinnesotaHuman Resource Certificate Series, University of St. ThomasVarious courses, Anoka Ramsey Community College
Certified facilitator in these vendor programs:
The 7 Habits of Highly Effective People
, Franklin Covey
InsideOut Advantage
, InsideOut Development Inc.
ROI Process for Measurement & Evaluation
, Jack Phillips Center for Research
Situational Leadership
, Ken Blanchard Companies
Mobilizing Energy by Managing Change
, The Inventure Group
Appreciative Inquiry
, Jane Magruder Watkins & Ralph Kelly
Career Architecture Competency Suite
, Lominger Limited Inc.
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