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Presented by: Meghan


Dering, Leah Kelley, Christina Mieszczanski
Joseph Nelly, Gregg Ruais, & Alicia Temoche
Agency
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Ideal Image LLC
Team Structure
– 3 Account Executives
– 3 Creatives

Founded in 1993
Previous advertising campaigns
Automotive Industry
Investment Services
Information Technology
Agenda
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Presentation
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Brand Overview & Background
Market Segmentation Process
Target Marketing Process
Need for Research
Proposed Research Plan
Socially Responsible Advertising
Recent Advertising Overview
Ideal Image’s Position Strategy
Agenda
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Presentation
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Recap/Follow-ups
Competitive Positioning
• Types of Media
• Primary IMC Research
• Target Audience
Creative Brief
Our Big Idea(s)
Next Steps
Recap/Follow-ups
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Presstyle
2
Target Market …
Trendsetting Opinion Leaders, Progressive Modern Mainstream, Upper Liberals

Geographic Segmentation …
Northeast, California, Florida

Market Positioning …
Exciting, Extroverted, Chic, Integrative, Substantive

Marketing Objective …
Continue to grow the brand without compromising core values through like customers

Follow up Questions …
Competitive Positioning
Transverse Engine?
Target Females?
Research Budget

Reference: Mark Smith, Motoring Advisor, MINI of Fairfield County; MINIUSA.com


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Brand Overview
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MINI is …
A British automotive brand owned by the
BMW Group
A symbol of independence and
spontaneity
• Unique combination of style at a low-cost, small
size and nimble handling

– Fun to drive and promotes personal style

http://www.creativeabandon.com/CA_Brand_overview.pdf
Evolution of the
Click to edit MINItitle style
Master
In 1956, amid fuel shortages in a number of
countries created a pressing need to design a
fuel-efficient car

British Motor Corporation designed and


produced the first Classic Mini which made its
debut on August 26, 1959

The Classic Mini was the first mass-produced


automobile with a transversally placed engine

http://www.miniusa.com/#/contactFaq/faq/history-i
Evolution of the
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Master
In 1961, legendary British race driver John
Cooper re-tooled the Classic Mini to create a
higher performance, racing version marking the
launch of the MINI Cooper
Between 1960 and 1967 about 10k Classic Minis
were sold in the US
In 1968, the US Government issued new Safety
and Emissions Regulations, that, at the time,
MINI was not prepared to implement, which
forced them to leave the US

http://www.miniusa.com/#/contactFaq/faq/history-i
MINI
ClickCooper Today title style
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• Making its US debut at the Paris Auto Show in
October 2000, the new MINI is bigger, stronger
and faster than ever. It first became available in
the US March 22nd 2002
There are currently more than 80 US Mini
dealers. They are located primarily in major
metros and other selected cities
MINI is built at the BMW Group Plant near
Oxford in the United Kingdom
Currently you are building about 50% MINI
Coopers, and 50% MINI Cooper S

http://www.miniusa.com/#/contactFaq/faq/history-i
Product
Click to Life
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Still in growth stage:
US sales grew 30% last year
Worldwide sales grew 8% last year

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Models
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1959 1963 1968

1976 1991 2009

http://en.wikipedia.org/wiki/Mini
Design
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Customization
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"The MINI Cooper is not a retro design car, but an evolution of
the original. It has the genes and many of the key characteristics
of its predecessor, but is larger, more powerful, more muscular
and more exciting than its predecessor ever was", says Frank
Stephenson, the Chief Designer of the MINI

Based on the original design-to-


space concept, MINI lives up to its
reputation as the one-off small car
that creates space on the inside
and saves space on the outside

Today, you can choose from


options such as the car’s paint
color, performance, and style of
the cockpit

http://www.mwerks.com/artman2/publish/mini/MINI_COOPER_A_Modern_Interpretation_Of_An_Automoti_177.shtml
Safety
Click toFeatures
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The combination of an extremely strong passenger
safety cell, crumple zones front and rear and side impact
door beams means occupants are extremely well
protected in an accident
Passive safety is further enhanced with a full array of
airbags, including front and side airbags for the front
passengers including head protection airbags too

http://www.mwerks.com/artman2/publish/mini/MINI_COOPER_A_Modern_Interpretation_Of_An_Automoti_177.shtml
Market
Click toSegmentation
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Old School (“Me-Too” products and mass market
segmentation strategy)
New School (Smaller segments, more profits)
Mini is a Low-Volume, Niche Brand
Pitch to a certain buyer
Two-Step process:
Identifying groups of people with shared needs
and characteristics
Aggregating into market segments
Shared
Click toCharacteristics
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Behavioral:
User-Status
• Sole Users, Semi-Sole Users & Repertoire
Users
Usage-Rate
• Heavy Users
Purchase-Occasion
• New Look
Benefits-Sought
Sporty, Adventurer, Risk Taker, Retro
http://miniusa.com/
Shared
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Geographic:
Concentration: City/Urban
Regions: Northeast, Florida, California

http://miniusa.com/
Shared
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Demographic:
Age: Young Adults (20-34), Mid-Aged (35-50)
Family Size: 1-2
Gender: Male
Income: $50 - $100k
Occupation: Corporate Professional
Generation: Baby Boomers
Social Class: Upper Middles

Vera Martínez, Jorge, "MINI Cooper Brand Equity Profile and the Measurement of its Components" March 2006.
Shared
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Psychographic:
VALS
SPORTY

FU
N
SPEE
D

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Shared
Click toCharacteristics
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Psychographic:
MindBase

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Aggregating
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Master Segments
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Bubbling it up:

Risk Takers

Loyalists
Young Adults

Urban/City

Repertoire
Expressive

Geographic

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Key
ClickCore Target
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Trendsetting Opinion Leaders

Progressive Modern Mainstream

Upper Liberals

Reference: Mark Smith, Motoring Advisor, MINI of Fairfield County


Trendsetting Opiniontitle
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Demographics: Car buying considerations:
60% Male / 40% Female Enjoyment
Originality
1 in 3 under 25 years old
Individuality
Well educated Style
Medium to high income $55k +
Values:
Authenticity/Honesty
Thirst for experience
Flexible in work, life and relationships
Antiauthoritarian
Non-nationalistic

Reference: Mark Smith, Motoring Advisor, MINI of Fairfield County


Progressive
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Master Mainstream
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Demographics: Car buying considerations:
60% Male / 40% Female Enjoyment
Environmental awareness
Most are < 35 years old
Flexibility and style
Often single
Generally well educated
Medium to high income $55K +
Values:
Individuality
Thirst for experience
Mobile and flexible
Cosmopolitan way of thinking
Tolerance and openness
• Interests include fashion and lifestyle

Reference: Mark Smith, Motoring Advisor, MINI of Fairfield County


Upper Liberals
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Demographics: Car buying considerations:
63% Male / 37% Female Individuality
Enjoyment
25 – 40 years old
Substance (appreciates
Often single customization)
Well educated Generally buys the MINI as a
High earners $100k + 2nd or 3rd car
Values:
Authenticity
Honesty
Cosmopolitan way of thinking
Interested in technological innovation
Open and flexible understanding of life
Thirst for experience

Reference: Mark Smith, Motoring Advisor, MINI of Fairfield County


Perceived Image
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Sporty
Commuter
Surprising
Vehicle

Mischievous Quick

Crazy Frugal

MINI
Unpredictable Premium Brand

Compact Fun

Nimble Stylish
Eye catching
Four
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Reinvention of a classic design
Four
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MINI COOPER MINI COOPER S


Engine: 1.6-liter inline four Engine: 1.6-liter turbocharged inline four
Horsepower/Torque: 118 hp @ 6000 rpm/114 Horsepower/Torque: 172 hp @ 5500 rpm/177
lb-ft @ 4250 rpm lb-ft @ 1600 rpm
Transmission: 6-speed manual or automatic Transmission: 6-speed manual or automatic
with manual mode with manual mode
Length/Width/Height: 145.6 x 66.3 x 55.4 in. Length/Width/Height: 145.6 x 66.3 x 55.4 in.
Cargo volume: 5.7-24.0 cu. ft. Cargo volume: 5.7-24.0 cu. ft.
Fuel economy: 32 mpg city/40 mpg highway Fuel economy: 29 mpg city/36 mpg highway
Starting:$18,700 Starting:$21,850

http://www.edmunds.com
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MINI COOPER Convertible MINI COOPER S Convertible


Engine: 1.6-liter inline four Engine: 1.6-liter supercharged inline four
Horsepower/Torque: 115 hp @ 6000 rpm/111 Horsepower/Torque: 168 hp @ 6000 rpm/162
lb-ft @ 4500 rpm lb-ft @ 4000 rpm
Transmission: 6-speed manual or automatic Transmission: 6-speed manual or automatic
with manual mode with manual mode
Length/Width/Height: 143.0 x 66.5 x 55.5 in. Length/Width/Height: 143.9 x 66.3 x 55.4 in.
Cargo volume: 5.8-21.4 cu. ft. Cargo volume: 5.8-21.4 cu. ft.
Fuel economy: 26 mpg city/35 mpg highway Fuel economy: 24mpg city/31 mpg highway
Starting:$22,600 Starting:$26,050

http://www.edmunds.com
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Four
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Four
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Distribution:
Only 1 manufacturing facility in England
Selective Distribution
– Dealerships concentrated in the Northeast, Florida and
California

Reference: Mark Smith, Motoring Advisor, MINI of Fairfield County


Four
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Less is more – MINI’s Premium
Brand
Limited dealerships (83)
Exclusive showrooms and floors
Marketing on the web

Reference: Mark Smith, Motoring Advisor, MINI of Fairfield County


Necessity of Master
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• Marketing Research
Recruit, Regain, Retain

• Advertising Research
Product Concept, Target Audience
Selection, Media Selection, Message
Element Selection

Examples: ThoughtWorks, Charles Schwab


Advertising
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Product Concept
• Q: How are we perceived? Why are MINI buyers
loyal?
Target Audience Selection
• Progressive Modern Mainstream
Media Selection
• Q: What are our customers’ habits? How will we
best reach them?
Message Element Selection
• Q: What are our customers’ likes/dislikes?
Pre-Testing
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Merchandise benefit testing
Market segmenting
Identify motives and needs
Improve current messaging/ads
Select media (class, subclasses,
vehicles, units)
Evaluate consistency across outlets
Post-Testing
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Measure changes in:
MINI.com web traffic
Showroom visits
Consumer awareness, attitudes,
perception, brand interest,
aided/unaided recall
Sales
Market share
Research Objectives
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Confirm current positioning, challenge, and target
consumer prior to advertising development process

Who are the current MINI buyers?


Evaluate current consumer satisfaction
• Appreciate relationship owners have with their MINI
• Understand product features most important to consumers
• Uncover any dissatisfiers among current owners
Evaluate consumer of competing cars
Determine changes needed to attract new consumers

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Suggested
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Qualitative:
Gain insight into current MINI owner
and competitive car owners (possibly
use IDI and/or Focus Groups)
Quantitative:
Execute a benefit screen or promise
test to determine most powerful
combination of benefits/attributes for
communication

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Advertising
Click to editResearch Plan
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Pre-Testing Plan:
Qualitative
Conduct focus groups with concept ideas to filter to strongest ideas
If multiple rounds of creative ideas produce, research can be repeated
Quantitative
• Expose consumers to strongest 1 or 2 ideas to determine likeability,
comprehension, branding, etc (via CLT)
Post-Testing Plan:
Attitude Tests (IAG, Tracking)
• Brand Recall
• Understanding
• Likeability
• Purchase Intent
• Both Pre-testing and Post-testing have challenges

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Interpreting
Click to editThe Results
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Team effort (MINI Marketing and Research


teams, Agency, Research Vendors)

Reputable suppliers to achieve:


Validity
Reliability

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Socially
Click toResponsible
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Ideal Image LLC …
Avoids manipulative advertising for both
ethical and business reasons
Is aware of scrutiny by Consumer Reports,
the media, and government of each model
Knows consumers conduct extensive
research prior to making a purchase
Recognizes “cool ads” alone will not close
many sales
Socially
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Ideal Image LLC …
Realizes the ethical fine line between
promoting a sporty, fun-to-drive car without
encouraging reckless driving
• Sportiness is displayed in movie scenes and skits
that are “unbelievable” and obviously not to be
replicated
• Create a fun personality for the brand –
customization on the website, humor in advertising
Socially
Click toResponsible
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MINI Cooper is …
• Ranked 8th in the American Council for
an Energy-Efficient Economy
• A combination of greenness and fun
factor touted CarFun Footprint
campaign
• #1 out of 197 cars in the CarFun
Footprint rankings

http://www.carfunfootprint.com; http://www.aceee.org
Socially
Click toResponsible
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How can MINI support its claim as the most
fun vs. environmental impact?
All green score ratings can be verified at
www.epa.gov/greenvehicles
Fun-to-Drive Factor comes from Strategic
Vision’s New Vehicle Experience Study
MINI’s advertising informs consumers of a
fun, green car choice

http://www.epa.gov/greenvehicles; http://www.strategicvision.com
Recent
Click toMedia Channels
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Word of Mouth
Web
Print
Billboards
MINI Covert
Concerts/Amusement Parks
Movie appearances
Click Integrated
Recent to edit Master
Marketingtitle style
Campaigns

MINI Covert was an interactive campaign


designed “exclusively” for MINI owners to
create “buzz”

Direct Mail distributing “A Dizzying Look at


the Awesomeness of Small”

Placed ads that could only be read with


specially-issued Covert glasses

http://www.bssp.com
Click Integrated
Recent to edit Master
Marketingtitle style
Campaigns

Covert ads led people to a special website


where rewards could be earned

Special “Motorby” key chain contained RFID


tags: MINI billboards actually “spoke” to MINI
drivers passing by

People who completed the Covert game


received a medallion for their rear-view
mirrors

http://www.bssp.com
Click Integrated
Recent to edit Master
Marketingtitle style
Campaigns

Hired Todd Phillips to direct the “Hammer


& Coop” short film series
A series of six humorous five-minute action
films featuring the MINI
Enhanced the brand’s fun reputation

Frequent viral advertising through


YouTube

http://www.bssp.com
Click Integrated
Recent to edit Master
Marketingtitle style
Campaigns

MINI.com: Billboard:
Find out why a MINI handles the way Let’s Motor Campaign
it does at MINI.com

http://inventorspot.com/articles/mini_cooper_no_small_advertising_6530
Click Integrated
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Marketingtitle style
Campaigns

Print:
Let's take it off. Let's take it all off.

Movies:
The Bourne Identity

http://inventorspot.com/articles/mini_cooper_no_small_advertising_6530
Click Integrated
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Campaigns

Television:
http://minicooper.tv/watch_video.php?v=2e111541598d561

Success Rates of Recent IMC’s:


Advertising-related MINI conversations increased by 75% in July 2006 vs. the
previous month (53% higher than any other month in the previous year)
Consumer engagement increased by 21% in July 2006 vs. the previous month
Record participation online and at events:
Visitors spent an average of 5 to 8 minutes on Covert websites
Over 3,500 owners participated in MINI Takes the States (surpassing participation goals by 200%)

The ad campaign for the new MINI - "ZUG. THE OTHER MINI" also won the
agency a 2009 Effie award (a big award in the world of advertising)

http://www.bssp.com/#/28
MINI
ClickBrand
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• Excitement is core brand value


Extroverted
Chic
Integrative

These have all been communicated in past MINI Ads

Reference: Mark Smith, Motoring Advisor, MINI of Fairfield County


MINI
ClickPositioning
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Exciting/Extroverted/Chic/Integrative/Substantive

– Anyone who purchases a MINI knows exactly


what to expect
– The MINI stands for top quality and innovative
technical solutions – in short: product substance
– The MINI conveys a particular lifestyle and exerts
a defining influence on the spirit of its time
– It arouses emotions

Ideal Image, LLC


Marketing Challenge
Click to edit Master title style
Continue to grow the brand without
compromising core values
Excitement
Uniqueness
Fun
Style

Ideal Image, LLC


Click to CHAPTER
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The
ClickMarketing Plan title style
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Consists Of …
Mission Statement: “To be the most successful
premium niche brand for our customers in the
industry”
Strengths Weaknesses
Situation Analysis: SWOT - Brand Equity - Size Perception
- Loyal Following - Service

Marketing Objectives - Premium Brand - Smaller footprint than


competition

DAGMAR (Defining Goals) Opportunities Threats


-Younger following - Hybrids & alternate fuel
-Urban Cities automobiles
Action -Word of Mouth - Competition (VW
-Rising fuel prices Beetle)

Conviction

Comprehension Critical To Quality Measurement


Awareness

http://miniusa.com
The
ClickMarketing Plan title style
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Marketing Strategy:
Target Market(Should we restate)?
Product Positioning(Is our marketing positioning)?
• Attributes, Price/Quality, Use/Application,
Class, User, Competitor, Cultural Symbol
Determining Marketing Mix
• Product, Price, Distribution, Communications
Marketing Tactics

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Relationship Marketing
Click to edit Master title&style
IMC
Importance Of:

Cost of lost Cost of acquiring Value of loyal


customers new customers customers
(LTCV)

Costs 5 to 8 times Invaluable to MINI


Most Critical
more to acquire a
Aspect to MINI.
new customer than
Our Customers are
to keep an existing
our best advertisers
one

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Advertising
Click to editPlan
Master title style
Target
Audience –
Our Three Target Markets

Advertising Product
Message – Concept –
New Tag Lines through MINI’s
Communications Media “bundle of values”

Communications
Media –
TV, Print, Online, OOH, Radio, Word of Mouth

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Allocating Funds
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Is this required since we already have our budget?

Reference
Click to CHAPTER
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Media Planning
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Media Planning – directing our message to
the right people in the right place at the
right time
Five questions for MINI media planning:
• Which media vehicles are our trend
setting opinion leaders using?
• When during the year will our ads be
most effective?
• How often should we run our ads?
• Can we integrate our ads with other
communication tools?
Media Planning
Click to edit Master title style
Advertising Objectives:
• Position the MINI brand in the minds of
trendsetting opinion leaders as an
affordable and fun means of self
expression and uniqueness
• Achieve historic sales growth plus
growth in proportion to 2010 dealership
expansion
• Reinforce current owners’ enthusiasm
for the brand so that their passion for
MINI rubs off on others like them
• Potential owners should feel the
Media Planning
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Distribution Objectives:
The strategy in the past has been to
reach a small target audience with a
high number of impressions
Due to dealership expansion, in 2010
MINI should continue to focus on a high
number of impressions but to a wider
audience
Expansion is primarily geographic
Media Planning
Click to edit Master title style
Distribution Objectives:
Maximize “Opportunities to See” by
creating buzz that leads people to seek
MINI on the Web
Focus on the exposure value and
attention value of MINI ads rather than
pure gross impressions and gross rating
points
Ratings points are meaningless when
the audience leaves the TV during
breaks
Stay away from channels where
Media Planning
Click to edit Master title style
Maximizing Exposure Value of Ads:
Choose high involvement mediums
where the audience is engaged
• TV – where the viewers do not leave
their seats or change the channel
• Internet – an interactive website vs.
casual reading
• Magazine – where audience is reading
vs. “flipping through”
Media Planning
Click to edit Master title style
Maximizing Attention Value of Ads:
Appeal to the specialization of the
audience (i.e. in Motor Trend, get
technical; in Playboy, be entertaining)
Keep ads within a campaign consistent
so that the audience becomes familiar
with it and builds a “relationship” with
the message
Click toCHAPTER
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The
ClickCreative Team title style
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Creative Team:
Copywriter
Create the words and concepts for ads and commercials
• Art Director
• Determines how the ad’s verbal and visual symbols will fit
together
• Creative Director
• Heads a creative team of agency copywriters and artists that is
assigned to a client’s business who is ultimately responsible for
the creative product
• Creatives
• Work in the creative department, regardless of their specialty

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


What
Click Makes
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MasterAdvertising?
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The Resonance Dimension:
A good ad rings the audiences chimes, echoes in their
ears, reverberates and gives them good vibes
Negatively originated motives provide the foundation for
many great ads. These resonate with the audience by
being highly informational
Positively originated motives provide consumers sensory
gratification, intellectual stimulation, or social approval.
These ads may achieve greatness by being
transformational
The Relevance Dimension:
An ad that must be relevant to the sponsor’s strategy

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Formulating
Click to editAdvertising Strategy
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Creative Brief:
Serves as the creative team’s guide for writing
and producing the ad
Who?
Why?
What?
Where and when?
What style, approach, or tone?

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Formulating
Click to editAdvertising Strategy
Master title style
Message Strategy:
A simple description and explanation of an ad
campaign’s overall creative approach
Verbal
• Guidelines for what the advertising should say
Nonverbal
• Overall nature of the ad’s graphics
Technical
Preferred execution approach and
mechanical outcome

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Creativity andMaster
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Creativity …
Helps Advertising Inform
Helps Advertising Persuade
Helps Advertising Remind
Puts the “Boom” in Advertising

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Creativity andMaster
Click to edit Advertising
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Styles of Thinking:
Hard
• Refers to concepts like logic, reason, precision,
consistency, work, reality, analysis, and specificity
• Things are right or wrong, black or white
Soft
• Refers to less tangible concepts: metaphor, dream,
humor, ambiguity, play, fantasy, hunch
• There may be many right answers and many
shades of gray

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Creativity andMaster
Click to edit Advertising
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Theories of Thinking:
Fact-Based
• Tend to fragment concepts into components and to
analyze situations to discover the one best solution
• Tend to be linear thinkers and prefer to have facts
and figures
Value-Based
• Make decisions based on intuition, values, and
ethical judgments
• Better able to embrace change, conflict, and
paradox

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Creativity andMaster
Click to edit Advertising
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The Explorer
• Searches for new information, paying attention to unusual
patterns
The Artist
• Experiments and plays with a variety of approaches,
looking for an original idea
The Judge
• Evaluates the results of experimentation and decides which
approach is most practical
The Warrior
• Overcomes excuses, idea killers, setbacks, and obstacles
to bring a creative concept to realization

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Click toCHAPTER
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Big Idea
Click Visual
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Nonverbal aspects of an advertisement help to position the
product and create personality for the brand
It creates the mood; determines the way it feels to the audience

• The style of an advertisement, or manner in which a thought or


image is expressed, is set by the designer

• The creative and approval process include several steps, such


as:
• Creation of thumbnails, or very small, rough drawings
• Rough layout drawn to actual size
• Comprehensive layout is close to finished
• Dummy present the look and feel for certain ads, such as brochures
• Mechanicals are a step in the production process sometimes used
• The approval process depends on size of agency and client

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Design
Click toPrinciples
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Seamless integration of balance, unity, proportion, emphasis
and sequence drives strong design
• Design should command attention, hold the attention, facilitate
understanding and lead to a call to action
Print ad visuals need to capture attention, clarify claims, and
emphasize product’s unique features
The use of music occurs in both radio and television ads
• The entire message can be sung
• A donut in the middle of the jingle being sung is a hole for the message
• Musical logo is use of consistent musical themes
Internet principles suggest content is king, over visuals
• Internet readers “scan”
• Web pages need to be organized
• Web sites should be interactive

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Design
Click toPrinciples
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The role of the headline is to attract attention and get the
audience engaged in the ad to deliver the selling message.
Headline types include:
• Benefit - promises audience product experience will be rewarding
• Informational – delivers news
• Provocative – drives curiosity
• Question – encourages reader to search for answer
• Command – directs the reader to do something

Subheads and body copy allow the advertiser to tell a complete


story about product or service
There is a variety of body copy styles, including straight sell,
institutional, dialogue/monologue, picture caption, and device

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Design
Click toPrinciples
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Slogans or taglines are an important aspect to the design of
the advertisement
• Provide continuity to series of ads
• Reduce advertising message strategy to a brief and memorable
positioning

Radio and Television formats include:


Straight announcement when one person drives the sales message via
voiceover
Presenter commercial uses one person to deliver message such as
celebrity spokesperson
Testimonial from satisfied users
Demonstration provides a visual representation of product

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


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Pageto
Click rate
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Page Rate
Circulations / 1000 = CPM

Arens, Contemporary Advertising, 12th edition


Pros
Click&toCons of Magazine
edit Master Adv.
title style
PROS: CONS:
• Flexibility • Lack of immediacy
• Color • Shallow geographic
• Authority & believability coverage
• Permanence • Inability to deliver mass
• Cost efficiency audience at a low price
• Inability to deliver high
• Selling power frequency
• Reader loyalty • Long lead time
• Extensive pass-along • Heavy advertising
readership competition
• Merchandising assistance • High cost per thousand
• Declining circulations

Arens, Contemporary Advertising, 12th edition


Pros
Click&toCons
edit of Newspaper
Master Adv.
title style
PROS: CONS:
• Mass medium • Lack of selectivity
• Local medium • Short life span
• Comprehensive in scope • Low production quality
• Geographic selectivity • Clutter
• Timeliness • Lack of control
• Credibility • Overlapping circulation
• Selective attention
• Creative flexibility
• An active medium
• A permanent record
• Reasonable cost

Arens, Contemporary Advertising, 12th edition


What works
Click to best in print
edit Master title style
• Use simple layouts
• Always put a caption under a photograph
• Don’t be afraid of long copy
• Avoid negative headlines
• Don’t be afraid of long headlines
• Look for story appeal
• Photos work better than drawings
• Look at your ad in its editorial environment
• Develop a single advertising format
• Before-and-after photos make a point better than words
• Do not print copy in reverse type
• Make each ad a complete sale

Arens, Contemporary Advertising, 12th edition


Competitive
Click to editPositioning
Master title style
MINI Cooper Competitors (“Pretenders”):
Competitive
Click to editPositioning
Master title style
Competitors’ Ad-to-Sales Ratios (2008):

Nielsen Monitor; Business Week; Manufacturer’s Annual Reports


Competitive
Click to editPositioning
Master title style
Where are our competitors advertising?

Nielsen Monitor
MINI
ClickCooper
to editCompetition
Master title style
Smart Car:
Strengths:
• Trendy green car
• Inexpensive
• High MPG

Weaknesses:
• 0-60 in more than 12 seconds
• No back seat and limited storage space

Edmunds.com
MINI
ClickCooper
to editCompetition
Master title style
VW Beetle:
Strengths:
Safety
Uniqueness

Weaknesses:
• Small interior
• Boring to drive
• Limited option choices

Edmunds.com
MINI
ClickCooper
to editCompetition
Master title style
Scion xB:
Strengths:
• Toyota quality
• Customization
• Inexpensive
• Interior room

Weaknesses:
• Lacks the fun-to-drive factor

Edmunds.com
MINI
ClickCooper
to editCompetition
Master title style
Honda Fit Sport:
Strengths:
• Honda quality
• Good handling
• Interior room

Weaknesses:
• Interior is cheap
• Limited power despite “Sport” name

Edmunds.com
MINI
ClickCooper
to editSMaster
Competition
title style
Honda Civic SI:
Strengths:
Performance
Inexpensive
Brand name

Weaknesses:
• Limited options

Edmunds.com
MINI
ClickCooper
to editSMaster
Competition
title style
Mazda 3 Wagon:
Strengths:
• Fun to drive
• Interior space

Weaknesses:
Down scale interior
Station Wagon has limited appeal

Edmunds.com
MINI
ClickCooper
to editSMaster
Competition
title style
Scion TC:
Strengths:
• Value
• Toyota quality

Weaknesses:
• Fewer options than Scion xB
• Looks sportier than it drives

Edmunds.com
ClickCHAPTER
to edit Master
14 &title
15 style
Types ofedit
Click to MediaMaster title style

Television (TV) Print

Radio
Out of Home (OOH) Internet

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


TV Competitive
Click Landscape
to edit Master title style
TV Advertising
(May 2007 - April 2009)

24,151
25,000
TV HH GRPs

20,000

15,000
10,000
4,507
5,000 426
0
MINI Cooper Scion VW

Proprietary and Confidential


Recent
Click toTV
editAdvertising
Master title style
Last TV Ad
TV Advertising
(1 ½ yrs
3,000 ago)

2,500

2,000
TV HH GRPs

VW
1,500 Scion
Mini Cooper
1,000

500

0
M 3

M 4

M 6

M 7

M 8

09
M 5
Se 3

Se 4

Se 5

Se 6

Se 7

Se 8
04

05

07
03

06

08
-0

-0

-0

-0

-0

-0
-0

0
n-

n-

n-

n-

n-
n-
p-

p-

p-

p-

p-

p-
n
ay

ay

ay

ay

ay

ay
Ja

Ja
Ja

Ja

Ja

Ja

Ja

Proprietary and Confidential


The
ClickMedium of TV title style
to edit Master
MINI Cooper Scion

4% 4% 1%

96% 95%
Volkswagen

4%
17%

54%
25%

* Based on 5/07 - 4/09 Cable Network Spot Syndicated


activity

Proprietary and Confidential


TV Audience
Click Measurement
to edit Master title style
Dayparts:
MINI Cooper Scion
8% 12% 5% 0%
18% 19%
11%
8%

35%
12%
14%
28%
15% 2% 5% 2% 6%
Volkswagen
6% 16%

10%
37%

11%
* Based on 5/07 - 4/09
5% 4%
activity 11%
Daytime Early Fringe Late Fringe Late New s
Morning Overnight Prime Time Prime Time Access

Proprietary and Confidential


Recent
Click toMagazine Advertising
edit Master title style
Magazine Advertising for People 18+
(May 2007 - April 2009)

450 417
400 362
Magazine TRPs

350
300
250
200
150
100
50 2 7
0
Mini Cooper Scion Smart Car VW

Proprietary and Confidential


Magazine TRPs
12
/
1/
20

0
50
100
150
200
250
4/ 02
1/
20
8/ 0 3
1/
2
12 003
/1
/2
0
4/ 03
1/
20
8/ 04

Proprietary and Confidential


1/
2
12 004
/1
/2
0
Recent

4/ 04
1/
20
8/ 0 5
1/
2
12 00 5
/1
/2
0
4/ 05
1/
20
8/ 0 6
1/
2
12 00 6
/1
/2
0
4/ 06
1/
20
8/ 07
1/
2
Click toMagazine

12 00 7
/1
/2
0
4/ 07
1/
edit Master
Magazine Advertising for People 18+

20
8/ 0 8
1/
2
12 00 8
/1
/2
0
4/ 08
1/
20
09
Advertising

VW
Increased MINI

Scion
Smart Car
title style
Advertising

Mini Cooper
Recent Supplementary
Click to edit Master Advertising
title style
Out of Home:
Bulletins, Poster Panels,
Speculators, & Kiosks

Radio:
White Roof Radio &
Local Dealer Promotions

Internet:
Web site, Micro-Sites,
& Landing Pages

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Primary
Click to IMC Research
edit Master title style
Getting to know MINI Owners
Survey Channels:
Online (SurveyMonkey) distributed via …
Email
MINI Blogs
North American Motoring Club
Facebook MINI Groups

Snail Mail (Northeast/60) distributed via …


In Person Handouts
Car Windows

Survey Monkey
Primary
Click to IMC Research-Online
edit Master title style

http://www.surveymonkey.com/s.aspx?sm=iJTwltxqXigKuFVzjkPCsQ_3d_3d
Primary
Click to IMC Research-Mail
edit Master title style
60
Surveys
MINI
ClickOwners – Survey
to edit Master Results
title style
• When asked to name single most importance factor that led to the
purchase, 1 in 4 said FUN
• The top 3 factors influencing MINI purchase (aided): Fuel Efficiency
(75%), Performance (73%), Uniqueness (63%)
• 54% said FUN is the first word that comes to mind when thinking of their
MINI
53% created their MINI online
75% said the ability to customize their MINI was extremely/very important
62% belong to a MINI Club
92% would purchase a MINI again
98% would recommend MINI to friends/family
72% Male / 28% Female
Nearly 60% have annual income of $75k or more

Survey Monkey, 40 respondents


MINI
ClickOwners
to edit –Master
Verbatims
title style
you I love
s t f u n the ca
e mo r; is
It ' s t h
it h your fun to
d
ve w
can ha ! Seriously
. reliab rive,
le, ver
l o t h e s on cool,
make
y
c
Why would you statem s a
ent
purchase another
MINI in the future?

o nths d d i e d , you
, 3 m t frien
We did cause I If yo u r b e s
m e o n e w ho
later b
e
h are l d n ' t f i nd so him to
ant t o s w ou ts ju s t l ik e
n ' t w n d! a n d a c l d you?
di d s b a lo o k s th, w o u
h m y hu u n d w i
w it hang aro

Survey Monkey, 40 respondents


Results
Click toIndicate … So title
edit Master Far style
The growth target for MINI is someone who:
Likes to have FUN
Has a BIG personality
Is passionate!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Is an individual but likes the sense of community (MINI Clubs)
• That advertising should express the elements of MINI that the target
admires:
• Fun
• Customization
• Uniqueness
The Web site and opportunity to create the car online is an important
element that leads to purchase
Environmental factor was NOT a important product differentiator
98% would recommend MINI to friends/family

Survey Monkey, 40 respondents


Target’s Media
Click to edit Habits
Master title style

Proprietary and Confidential


Target’s Media
Click to edit Habits
Master title style

Proprietary and Confidential


DMAs - TV
Click to edit Master title style

SRDS Media Solutions


MINI
ClickCreative Brief title style
to edit Master
• Marketing Objective: After a sales increase of 28% in 2008, MINI has
suffered a decline in sales in Q1 2009 of 16%. The goal is to achieve sales
growth for the brand without compromising core values through like
customers
• Brand Essence: MINI Cooper has a big personality. It exudes fun,
youthfulness, confidence and individuality
• Marketing Challenge: Brand competition provides customers with many
different choices. Young professionals have many priorities when choosing
a car and don’t realize that MINI can provide a fun, affordable way to
express their individuality
• Communications Goal: Inspire the target to express their personality
through their car

AP Article, by D. Kurylko
Proposed 2010
Click to edit IMC title
Master Planstyle
Suggested Channels:

TV Print Internet

Word of
Radio Outdoor
Mouth

Suggested IMC Budget:


$40.5MM (3% of MINIUSA sales)
Up 0.5% from previous year

http://www.bmwgroup.com/annualreport2008/nav/index.html?http://www.bmwgroup.co
m/annualreport2008/start.html
Proposed 2010
Click to edit IMC title
Master Budget
style

http://www.orwig.net/articles/ad_budget/ad_budget.html
Proposed 2010
Click to edit IMC title
Master Timeline
style

Ideal Image, LLC


Our
ClickBig
to Idea(s) … So
edit Master Farstyle
title
Tag Line…
Option A:
“Express Yourself”
Option B:
“It’s what you make it”
Option C:
“Share/Join the Fun”
Option D:
“Join the Revolution”

TV Spot …
http://www.youtube.com/watch?v=6hWypJBt3cQ

Ideal Image, LLC


Our
ClickBig
to Idea(s)
edit Master title style

Ideal Image, LLC


Our
ClickBig
to Idea(s)
edit Master title style

Ideal Image, LLC


Our
ClickBig
to Idea(s)
edit Master title style

Ideal Image, LLC


Click to edit Master title style

Here’s the
Story
about a car
named

References
Click to edit Master title style

Here’s the
Story
about a car
named

References
Next
ClickSteps
to edit–Master
Presentation 2
title style
Further Develop our Creative Ideas

Test with consumers through central


location testing

Final Presentation with complete IMC


Campaign

Ideal Image, LLC


Click toCHAPTER
edit Master16
title style
Previous OutMaster
Click to edit Of Home
title style
MINI’s previous Out of Home campaigns
include:
Billboards
• Personalized “talking” billboards that
utilize RFD technology
• Car placement/exhibits
• Building art

• Out of Home advertising increases


MINI’s visibility, awareness
Previous OutMaster
Click to edit Of Home
title style

Interactive Billboard Building Art

http://inventorspot.com/articles/mini_cooper_no_small_advertising_6530
Previous OutMaster
Click to edit Of Home
title style

Outdoor Exhibit Billboard

http://inventorspot.com/articles/mini_cooper_no_small_advertising_6530
Click toCHAPTER
edit Master17
title style
Direct Marketing
Click to edit Master title style
Any direct communication to a consumer or business recipient that is designed to
generate a response in the form of order, a request for more information, or the
visit to a store for the purpose of a purchase i.e. “Traffic Generation”

Types Of …
Direct Sales
Telemarketing
Direct Mail
Catalog Sales
Direct-Response (Print & Broadcast)

Through …
Database Marketing (Mining)

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Personal Selling
Click to edit Master title style
Types Of …
Dealership Sales Representatives
• Very Knowledgeable (Primary Research)
• Sales Guide
Regional Sales Team
• Designed to train dealerships
• Update dealerships with latest marketing materials
National Sales Team
• Decide dealership promotions

Gathering Providing Fulfilling Building Client


Information for Information to Customer Relationships
Company Customers Orders

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Sales Promotion
Click to Strategies
edit Master title style

Williams Arnes, Contemporary Advertising latest edition, McGraw Hill


Click toCHAPTER
edit Master18
title style
Relationship
Click to editBuilding
Master title style
MINI Public Relations:
Stakeholders other than consumers
include environmental groups, safety
groups, government regulators and
anyone who may influence potential
customers’ opinions of MINI
MINI’s publicity often comes from its
creative ad campaigns (i.e. “talking”
billboards led to news articles)
MINI often sends “house organ”
materials to customers (i.e. “The Covert
Campaign”)
Relationship
Click to editBuilding
Master title style
MINI Public Relations:
One PR effort saw MINI “donate” half of
a page of a full-page ad to an
environmental group
Facebook page for MINI enthusiasts

MINI Sponsorship and Events:


Hosts MINI owner gatherings that
include MINI displays, fun activities for
families and MINI races
Auto shows provide a perfect venue to
show customization options and
Sponsorships and Events
Click to edit Master title style
MINI Sponsorships and Events:
Most people who buy a MINI say they
first saw it on the road, therefore venue
marketing at malls and events may be
effective
Carfun Offset Program:
• The customer donates to one of three
carbon offset programs
• MINI matches any donation up to $30
(multiple donations are allowed)
Sponsorships and Events
Click to edit Master title style
MINI Sponsorships and Events:
MINI donates to numerous charitable
foundations, like Susan B. Komen
Foundation
On MINI fan club website, owners post
their own charitable events and causes,
a great opportunity for MINI to directly
participate in causes important to their
most loyal customers

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