You need to ask the following questions before turning your data over to just anyone. You shouldreceive something close to these answers.Only deal with professionals who are experts in data recovery. The answers to these questions will letyou know whether or not the company you're talking to can be trusted.
Do you do data recovery?
The key question. Your aim is to make certain that you are entrusting your data to someone who doesdata recovery and not just to a technician. If the person replies other than "Yes.", you're probably notdealing with a genuine recovery expert. Hardware failures often get mis-diagnosed as software failures.Many times we've seen a hard drive have recovery programs run on it and go from readily recoverableto a total loss. Always go directly to the person who can prevent this from happening.
Do you have a clean room?
If the person doesn't answer immediately without equivocating, RUN! Just a small bit of dust cantotally ruin your drive. So, the work absolutely needs to be done in a dust free room if opening thedrive is required. Hard drives are vacuum sealed for a purpose.
Can you repair a clicking hard drive?
Clicking hard drives are among the most difficult hard drive recovery problems. Make certain that the person is competent in the most severe types of hard drive failures. If the person you're talking to iscapable of dealing with a clicking hard drive, then he or she should have no problem with almost anyother kind of failure. If your your data is important, you should have no doubt in the capabilities the person doing the work.
Do you charge for quotes?
All serious data recovery services will give free quotes. If you just let the person know what happenedto the drive and the symptoms that it exhibits, they should be able to give you a good estimate as to therecoverability of the drive and the approximate cost. If you have no clue as to what is wrong and theyhave answered the other questions satisfactorily, just send
the drive in
to get looked at.
How much will this cost if I can't get data back?
The answer to this should be
NOTHING!
A trustworthy data recovery lab is absolutely critical to the recovery odds of your hard drive. If indoubt, keep looking.
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