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Ingles Bach Nivel 5

Ingles Bach Nivel 5

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Published by ciclobasicohuergo

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Published by: ciclobasicohuergo on Jul 04, 2009
Copyright:Attribution Non-commercial


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CURSO: Bachiller NIVEL: 5PROFESORA: Nora Medero FECHA DE ENTREGA: August 5th
TP # 1
-READING COMPREHENSIONRead the article and decide if these statements are true or false.-British companies are failing to spend money on modernising their businesses.-Large number of companies have invested in new IT equipment.-The press have reported on many unsuccessful projects.-LS took over Calcot.-LS recently took over its rival.-Bilton´s a successful partnership.-Small and medium-sized businesses need to negotiate better.-Parts-2-go on Delkon are working closely together.CHANGES IN BUSINESS OPERATIONS…………………………………………………………………………………………………………..By Alan Rodger 
British companies are investing huge amounts of money in making changes to their traditional businesspractices. The main aims behind these investments are to increase the quality of services provided, whilereducing prices.The demand for available and skilled IT resources in the UK is so great that many customer servicescompanies have decided to outsource contracts to low-cost countries, such as India, in order to meet thisdemand.So, what are the challenges and opportunities that outsourcing presents? There have been manynewspaper stories of failed projects and broken-down relationships between customers and the servicecompanies who have outsource contracts. Probably the most famous of these stories was LS, who hadagreed a ten-year deal to provide services to Tilkin. This ended earlier this year, when LS was replaced byCalcot. However, it was not all bad news and LS behaved professionally and helped to ensure thesuccessful takeover of the service by its rival, so the only problems reported were the minor ones.The main goal of investing in outsourcing is to improve the quality of customer services, and to lower thecost of operations at the same time. One example of a successful outsourcing partnership is Bilton´s. Almosttwo years ago the company started outsourcing services to a consortium of companies. The deal with theconsortium is for five years.Payments are made to the consortium if it reaches its targets –it has to deliver a two percentageimprovement in customer satisfaction annually.There are huge opportunities for small and medium-sized businesses to make savings by using sharedservices. For instance, organizations with similar requirements can negotiate to use the same serviceprovider. This would mean that the costs for each company would be reduced through savings of scale. Thisis the model behind the deal recently announced for a joint venture between Parts-2-go and Delkon.Partnerships are great opportunities to show what can be achieved with open minds, shared interests and acommitment to better and cheaper services. Perhaps the experience of the past can actually help makechanges for the future.From the
Financial Times
World Busi
ness Newspaper
GLOSSARY:-Consortium: a combination of two or more international companies, which join together for a specialpurpose.-Outsource: to contract work outside the company-Takeover: a change in the control of a company by merger or sale.-
LANGUAGE CHECKChoose the right option.
1. When ________________ the company?
 a)have you joined  b)did you joined c)did you join d)have you ever joined
2. ___________________ in Pakistan?
 a)Did you ever worked  b)Have you ever worked c)Worked you d)Didn't you have worked
3. That's the best presentation ______________ 
 a)I never heard  b)I didn't hear  c)I used to hear  d)I've ever heard
4. He's the most difficult customer _____________________ 
 a)I never dealt with.  b)I never had to deal with. c)I've ever had to deal with. d)I've never had to deal with.
5. ___________________ to him last week.
 a)I spoke b)I've already spoken c)I didn't spoke d)I speaked
6. ______________ a binding contract last year and it is still valid.
 a)We have signed  b)We signed c)We haven't signed
 d)We have sign
7. The reason I look so brown is that _______________ from a businesstrip to Barbados
 a)I come back   b)I came back  c)I never came back  d)I've just come back 
8. Sales ________ in 1995 but then _____ in 1996.
 a)rised falled  b)rose fell c)have risen have fallen d)rose have fallen
9. You ____________ to a word ___________
 a)listened I haven't said  b)didn't listen I say c)listened saying d)haven't listened I've said
10. It's obvious that ________________ this report.
 a)you haven't read  b)you didn't read c)you don't read d)you read not
-Complete with a suitable modal verb.1. Where is the manager? He ____________ be in the meeting he arranged yesterday.2. I´m not sure but courses ___________ start next month.3. The project is too risky, they _____________ go on with it.4. I hope the new boss ____________ recruit more qualified staff.5. If we spend so much on company cars, it´s _________________ be really difficult tomake ends meet.-WRITINGRead the text “Gas for Peru vs green imperialism” and write a paragraph about thefollowing in your own words.-Peruvian government

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