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Research Report
Submitted in Partial Fulfillment of the Requirement CourseMBA 515: Legal and Ethical Issues in Business 
Submitted by
 
Ahmed Sayed Jamal (0421035)Md. Sultan Mahmud (0925021)Md. Shawkat Hossain (0925044)
Submitted to
Dr. Tanvir A. KhanSchool of BusinessIndependent University, Bangladesh
 
ACKNOWLEDGEMENT
This is my humble attempt to present gratitude in preparing this report. This project would not have been possible without the dedication andcontribution of a number of individuals.First and foremost, I would like to express my gratitude to Mr. Dr. Tanvir A.Khan for his support for the preparation of this report. His eagerness helpsme in every step of the way and encouraged me to propel myself higher.Than I want to show my gratefulness to the staff’s of Grameen phoneGulshan Branch Dhaka, Specially to Mr. Kazi Habibur Rahman for their continuous and cordial support during my research.Finally, I thank to Independent University Bangladesh for providing me suchopportunities to work and gain experience in the professional field.
 
Executive summary
The 21
st
century has seen a tremendous development in the technologicalsector. It made the entire human life easier. VOIP is one of those discoveriesthat generate more value for the customers. In the age of cost cutting thistechnology allows users to save some more money. Developed countries usethis technology very efficiently and make the most benefit.Unfortunately in our country we have made this technology as way to earnillegal money. The top mobile operators in the country involve in the illegalVOIP activities for a long time. Government did not take the proper action tostop it. The situation has change little bit in the Care taker Government butstill it exists.We need to take proper steps to remove illegal VOIP in the country andmake it more valuable for the users and country.
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