A Summary of My Experiences and Concerns in Clementinenhaus(by William Lucas Stevenson)
Introduction:After seeing my house doctor because of upper chest pains, I went to Clementinenhaus onFebruary 16, 2009, around 7:00 PM. My wife and I had walked in the wrong door and I had become dizzy. There was a wheel chair nearby that I sat in and fortunately we were right near theemergency treatment room. A nurse led us there and the two nurses (one a student) did very well.The doctor did not appear for quite a while. In any situation I am in or when meeting people, Ilook for things to be thankful for, and I felt very comfortable with the three. They all said that Iwas a very good patient. Later I was taken to the surgery room for the heart catheter test. Thedoctor who did the just mentioned did a wonderful job doing the test and the balloon and stent procedures, and was very happy that everything went well. That made me feel good too. I wastold by the admitting doctor that I would have to remain on my back with my right leg mostly stiff for at least 48 hours for the hole to heal.Concerns:
1.
My frau was sent home after I was moved from the emergency room and cried all of the way homeand more. She should have been allowed to stay until after the procedure and I was taken to room105.
Then she wouldn’t have grieved going home because she would have heard my testimony about thesecond doctor being so happy that he was able to do everything excellently with no complications with the balloon or the stent.
2.
I was not told about all of the dangers of inserting tube, the balloon, or the stent or any other information.The second doctor required the paper that states that I was told and understood such to be signed, but theadmitting doctor had told my wife earlier that he didn’t think the paper was necessary to be signed becauseit was an emergency situation and it was “a race of time”. The second doctor had him get me to sign the paper. I said to the first doctor that I trusted them and that was good enough for him and so he and theother doctor did not say anything about the dangers. No warning was even given.
That paper should beoffered in English. There are many, like in the Universities, who know only English or little of German. Don’t they have one in Turkish, because of the many Turks?
3.The sleeping medicine did not work. I was frustrated that I could not pee into the container I held betweenmy legs. Later during night, the lady patient in the first bed twice left her bed and came around to my areaand stood there for a few minutes staring at me. The second time, a nurse came and forced her back to her bed. When my pastor, his wife, and another church member came to visit the next day, they were shockedthat the lady was writhing in pain and exposed some of her body when lifting the blanket that was on her. Iwas in the middle bed and Bob insisted that the other two come to my bed too.
4.
In the beginning of the morning routines, I was not asked if I slept ok or if I had any pain.
I was nottold what the pills I was given were for. I was thankful that the thrombosis shot was given in one of theabbo-caths in my left hand instead of my stomach. During the rest of the morning, the main very youngnurse in our room seemed to be doing very well. I complimented her and finally asked her how long hadshe been a nurse.
She embarrassingly said two days.
I asker her where else she had served thinking thatshe meant just at that ward or hospital. She embarrassingly said no where and that she had only been toclasses. And there was another young lady who was just observing her. The first nurse I spoke about later became frustrated after being told to give me a thrombosis shot in the early afternoon and I told her that Ihad had one in the early morning and she could not find the head nurse to check with laboratory to see if Iwas telling the truth. I think that I only saw the head day nurse 3 times while I was there and he never didanything for me.
Throughout my brief stay, I saw no older nurses who looked like Registered Nurses(RNs).
5.
Between 6 PM and 7 PM, a new patient was moved in and I thought that either he or a relative or friendwere being questioned, but very soon an emergency situation suddenly happened. At least 10 hospital staff members tried to save the patient. I saw the syringe preparer at the medicine cart next to the bottom of my bed do an excellent job and gave three other nurses the needed syringes. After the patient died and the body was taken out of the room, I heard a discussion meeting that I thought was led by the doctor and someof the others for determining what might have been done wrong and what might be done better the nexttime. There were two or three periods of about 5 minutes of silence which (since I was told wrongly thatthe hospital was started by two Christians) I thought could have been for silent meditation or/and prayer.The next morning, the ward doctor told me that there would be no prayer allowed, so it must have beensilent times for reflection before more sharing about what had happened. That meeting lasted until about
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