Systems and the Systems Analyst
Information is an organizational resource which must be managed as carefully asother resources. Costs are associated with information processing. It must bemanaged to take full advantage of its potential.A
system
is a combination of resources working together to transform inputs intousable outputs.An information system is an arrangement of people, data, processes, interfaces,networks, and technology that interact to support and improve both day-to-dayoperations (data processing, transaction processing), as well as support the problem-solving and decision-making needs of management (information services,management information systems, executive support).A computer application is a computer-based solution to one or more business problems or needs. One or more computer applications are typically containedwithin an information system.Systems Analysis and Design is a systematic approach to identifying problems,opportunities, and objectives; analyzing the information flows in organizations;and designing computerized information systems to solve a problem. SystemsAnalysts act as outside consultants to businesses, as supporting experts within a business, and as change agents. Analysts are problem solvers, and require goodcommunication skills.A
problem
is an undesirable situation that prevents the organization from fullyachieving its purpose, goals, and objectives. An
opportunity
is the chance toimprove the organization even in the absence of specific problems. (Some mightargue that any unexploited opportunity is, in reality, a problem.) A
directive
is anew requirement imposed by management, government, or some externalinfluence. (Some might argue that a directive until it is fully complied with is, inreality, a problem.)A systems analyst facilitates the development of information systems andcomputer applications. The systems analyst performs systems analysis and design.Systems analysis is the study of a business problem or need in order to recommendimprovements and specify the requirements for the solution. System design is thespecification or construction of a technical, computer-based solution as specified by the requirements identified in a systems analysis.Personal qualities helpful to systems analysts include:
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problem-solving abilities
•
communication skills
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