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Jam Kash

Jam Kash

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Published by Raina Ishan

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Published by: Raina Ishan on Sep 28, 2013
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09/28/2013

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TABLE OF CONTENTSChapter 1 Introduction
 
Jamkash Vehicleades
 
An overview of Automobile Industry
 
Maruti Suzuki
 
Players in Indian Automobile Industry
 
Literature Review
Chapter 2 Research Design & MethodologyChapter 3 Results & Discussions
 
Data Interpretation
 
 
Analysis
 
 
Findings of the study
 
 
Limitations of the study
 
 
Suggestions
 
 
Conclusion
 AnnexureBibliography
 
 
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CHAPTER 1INTRODUCTIONJAMKASH VEHICLEADES
Jamkash Vehicleade
is a major dealership organization of Maruti Suzuki. TheVehicleades Group is spread across 4 states (New Delhi, Punjab, HimachalPradesh and J&K) and 17 locations. It sells more than 16,000 cars and servicesmore than 125000 cars annually. Vehicleades is among the Top 5 Maruti dealers in
the country. It started It‟s
operations in 1987, with an employee strength of 15,which now stands at 2000 plus.Jamkash Vehicleades Pvt Ltd, is situated on the By Pass opposite Channi HimmatHousing Colony. It commenced business on 28th Nov 2002 and has been providing the best possible services always to its valued customers andconsequently the dealership acquired inevitable position amongst contemporarydealers. In order to reach out to the customers in the interior of rural areas,Jamkash has opened its E-outlets(Extension Outlets) at Rajouri and R.S Pura andmore such E-outlets are under consideration for future expansion. JamkashVehicleades has won numerous prestigious awards from Maruti Suzuki India Ltd.The Outlets of Jamkash are as under:1 Pathankot Vehicleades
 
 
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Pathankot (1997)2J&K Vehicleades ,Udhampur (2001)3Jamkash Vehicleades ,Jammu (2002)4Jamkash Vehicleades ,Srinagar (2003)5Kangra Vehicleades , Nagrota Baghwan (2006)6AAA Vehicleades ,Malviya Nagar, New Delhi (2007)7AAA Vehicleades ,araina, New Delhi (2009)
AWARDS
Jamkash has proved its excellence by winning so many awards. Following are theawards won my Jamkash :
 
Best Performance Schemes.
 
Excellence in spare parts highest MGA off take per vehicle (>6000).
 
Best Market share top city category-C.
 
Excellence in Service Lowest Customer Complaints/10000 serviced andlowest resolution time.

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