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LocationSection
Section C
ProposalL.8.1
a)
C.1 - C.1.1
b)The Offeror’s demonstrated understanding of the needs of the end users
C.1.1.1
c)
C.1.2
d)
C.1.1.3
e)
All
L.8.2TECHNICAL APPROACHL.8.2.1Project Approach
a)Project goals and objectives
C.1.1.1
b)System requirements
C.1.1.2
c)Project activities by contract period
C.1.1.3
L.8.2.2Base Period Approach
Base Period - First ComponentDescribe the Offeror’s approach to the following activities:a)
C.1.2.1.2
b)
C.1.2.1.1
c)
C.1.2.1.3
d)
C.1.2.1.4 -C.1.2.1.5
e)Certifying the operational and security readiness of the prototype system
C.1.2.1.6
Base Period - Second ComponentDescribe the Offeror’s approach to the following activities:a)Scaling-up the prototype to a fully functional production system
C.1.2.2.1
b)Testing the scale up production processing system
C.1.2.2.2
Base Period - Third Component
EXECUTIVE SUMMARY, OVERVIEW, AND UNDERSTANDING OF THEPROBLEM
This section provides an executive summary, overview, and discussion of theOfferor’s understanding of the problem. At a minimum, this proposal sectionshall include the following:The Offeror’s demonstrated understanding of the major project goals andobjectives of EFAST2.The Offeror’s demonstrated understanding of the key technical issues that willhave the largest impact on the success of the projectThe Offeror’s demonstrated understanding of the project activities by contractperiodA Requirements Traceability Matrix (RTM) that references the section/page inthe Offeror’s Technical Proposal on which the requirement(s) of the solicitationare addressed per Attachment BThis section shall demonstrate the Offeror’s approach to meeting the followinggeneral project requirements:Conducting full requirements analysis to ensure that all functional requirementsare completely definedDeveloping an Integrated Master Plan with details on the Contractor’sdevelopment approachDeveloping a Detailed System Design (DSD) that satisfies all functionalrequirements and performance standards at both prototype and productionprocessing volumes, including peak periodsBuilding a prototype system capable of processing both Contractor andGovernment proposed tests
 
Describe the Offeror’s approach to the following activities:a)
C.1.2.3.1 - C.1.2.3.2
b)Certifying the operational and security readiness of the scale-up system
C.1.2.3.3
c)Disposition of the scale-up system
C.1.2.3.4
L.8.2.3
First Component - Advance Pre-processing Activitiesa)
C.1.3.1.1
b)
C.1.3.1.2
c)
C.1.3.1.3
d)
C.1.3.1.4
e)Incorporating potential value-added features, upon request, per Attachment O
C.1.3.1.5, O
Second Component - Advance Pre-processing Activitiesa)Performing system startup and processing Plan Year 2008 and 2009 forms
C.1.3.2
b)
C.1.3.2.1, C.1.3.2.2
L.8.2.4Production Operations, Maintenance, and Rollover Approach
a)b)c)
C.17, C.23
Addressing defects in the production processing system uncovered duringconduct of FCTs and preparing for the System Acceptance Test (SAT)
Option Period I Approach – Advance Pre-processing Activities, Startup,and Production Operations
This section identifies the Offeror’s approach to advanced, pre-processingactivities that shall occur prior to startup operations including the following:Recruiting and training sufficient staff to operate EFAST2 and ensuring that allMinimum Background Investigation (MBI) paperwork is properly prepared andsubmitted to the Government to secure clearances for production processingstaff Performing advance call center support activities necessary to prepare for production operationsPerforming all advance data distribution and public disclosure pre-processingactivitiesPlanning and hosting market/stakeholder outreach conferences and producingrelated materials to prepare stakeholders for EFAST2 processingConducting system shakeout monitoring during the first six months of operations, and identifying and recording all defects that manifest themselvesduring operationsThis section shall describe the Offeror’s approach to ongoing productionoperations, maintenance, and annual rollover throughout operations, includingthe following:Operating and maintaining all system functions required by the contract duringoperations
C.1.4, C.1.4.1, C.1.4.1.2, C.1.4.2,C.1.4.2.2, C.1.4.3, C.1.4.3.2, C.1.4.4,C.1.4.4.2, C.1.4.5, C.1.4.5.2, C.1.4.6,C.1.4.6.2, C.1.4.7, C.1.4.7.2, C.1.4.8,C.1.4.8.2, C.1.4.9, C.1.4.9.2, C.1.4.10,C.1.4.10.2, C.1.5 - C.1.15
Preparing for and conducting system rollover for subsequent processing year operations
C.1.4.1.1, C.1.4.2.1, C.1.4.3.1,C.1.4.4.1, C.1.4.5.1, C.1.4.6.1,C.1.4.7.1, C.1.4.8.1, C.1.4.9.1,
Incorporating annual forms changes and GFI materials into the system rollover process
 
L.8.2.5SYSTEM COMPONENTSL.8.2.5.1System Architecture
a)
C.13, C.13.1
b)
C.13.2
c)Describe the Offeror’s approach to performance monitoring
C.13.3
d)
C.13.4 - C.13.5
e)
C.13.6
f)
C.13.7 - C.13.8
L.8.2.5.2
Describe the Offeror’s approach to the following:a)
C.4
b)
C.6.1 - C.6.3
c)
C.6.4 - C.6.6
d)
C.2.1 - C.2.2
e)Generating invoices that will accurately account for factors affecting costs
G.2
L.8.2.5.3Electronic filing, Web Portal, IREG, and IFILE
a)
C.10 - C.10.1
b)
C.10.2 - C.10.2.2
c)
C.10.2.3
d)
C.10.2.4 - C.10.2.5
e)
C.10.2.6 - C.10.2.7
f)
C.10.2.8 - C.10.2.11
g)
C.10.3 - C.10.3.1
Describe the Offeror’s approach to service availability, including strategies for planned maintenance and disaster recoveryDescribe the Offeror’s approach to load balancing, including the use of amirrored remote site, and performance monitoring of system usage andcapacityDescribe the Offeror’s approach to hardware hosting and open hardwarearchitecture in compliance with the requirements of Section C.13Discuss the Offeror’s approach to designing EFAST2 to fully support IPv4 andIPv6 internet protocolsDescribe the Offeror’s approach to developing security infrastructure andproducing of system infrastructure deliverables
System Inputs, Production Control / Tracking / Workflow, PerformanceStandards, and Invoicing
Receiving and processing Form 5500 returns/reports in electronic form,including both “processable” and “unprocessable” filing submissionsDeveloping and maintaining a tracking database to measure systemperformance, and managing tracking database recordsImplementing a tracking database to support supplementary tracking,production control reports and large monthly plan reportsReporting the Contractor’s performance against each of the standards listed inExhibit C.2.1 for both peak and non-peak processing periodsDescribe the Offeror’s approach to establishing and maintaining an electronicfiling system that effectively integrates all the functional electronic/Internet filingcomponent(s) and general requirements described in Section C.10Describe the Offeror’s approach to developing and maintaining a public-facingweb portal that is accessible to different user audiencesDemonstrate the Offeror’s approach to designing a user-friendly and organizedwebpage structure for the EFAST2 web portalDescribe the Offeror’s approach to designing a web portal that provides for authenticated individual user login, and access to filing status and other filer specific resourcesDescribe the Offeror’s approach to creating an iterative process for developingand maintaining the web portalDescribe the Offeror’s approach to designing a web portal that providesaccessibility via a wide range of computer configurations, and is easilynavigated per the requirements of C.10.2.9Discuss the Offeror’s approach to developing an Internet Filing Registration(IREG) capability to allow all EFAST2 participants to apply for and receiveauthenticable credentials to access certain portal functions and electronicsigning
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