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ByMike stephensMajicjack is the new VOIP service that is available just about everywhere such as as Wal-Mart, Walgreens, RadioShack and Best Buy to name a few. I'm sure you have seen the manycommercials and it looks just so magical. The inventor is Daniel Borislow founder of YMAXCommunication Corporation. It costs $39.95 for a USB dongle and one year of service. Theservice is $19.95 per year. It works with the following operating systems Windows XP, Vistaand Intel Macs.
How to install it:
You just plug the Majicjack dongle into a standard analog telephone. Thenplug the dongle into a USB port on your computer. The Embedded software automaticallyinstalls. After you sign up and receive a phone number you can start making and receivingcalls. You can even select an area code of your choosing from a list. This is great when youwant to give the impression that your telephone number is local; but not all area codes areavailable. It’s reported that in the future, users will be able to Port a number. I'm not too surehow this will work (maybe some more of that Majic).Now that the installation is out of the way did MajicJack work the way that the TVcommercials claimed it would? My experience in the last 6 months that I have tried to use it,no it did not. Put it simply, I have hung up the phone on MajicJack. Here are some thereasons:1.False rings2.Dropped calls
3.
Noise on the line when you are making and or receiving calls.
 
The big problem I had with Majicjack.
it only rang 2 to 2.5 rings before my calls wouldgo to voice mail; really that isn’t enough time to answer a call unless you always next to thephone. My wife was constantly after me about not being able to answer the phone ( I am atelephone man so of course we only have one phone jack) so I finally called CustomerService which you know is totally time consuming and really worse than placing bamboo upyour fingernails but I did it. To explain just how painful it was I am going to give you the call.
The unedited transcript
of a conversation with Majicjack’s Customer Services/ live ChatAgents (which by the way I find strange you can’t telephone an organization that sellstelephone services via telephone). Jones: Hello, how may I help you?Mike: I need to know how many rings before a call goes to voicemail? Jones: Hello, Mike! How are you?Mike: fine Jones: When the call will goes to voicemail it will have 4 rings.Mike: I'm ONLY GETTING ABOUT 2 RINGS IS THERE SOMETHING I NEED TO CHANGE? Jones: Did you already try to use another phone with your magicjack?Mike: Yes Jones: Still the same result?mike: yes Jones: One moment please... Jones: Please wait while I check that for you Jones: Thank you for waiting... Jones: May I have your magicjack phone number, please? mike: 314 881 6131 Jones: Thankyou. Jones: Is your magicjack plugged in right now?mike: Yes Jones: Is the magicJack softphone(dial pad) visible on your computer screen?mike: Yes, do you remember what I said my problem is? Jones: Yes, I am. Jones: Please restart your magicJack by clicking on the “Menu” then“Advance Users” then “Restart”. mike: OK mike: I have done the restart what is next? Jones: Please try to check your voicemail now.
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